Overview
Halo ARC Wakefield is part of Halo, the industry leading UK-based accident repair group with 35 established centres across the UK. We are partnered with IRS (Intelligent Repair Services) based in Germany, the largest provider of accident claim services in Europe, providing training, development and employee packages. We are looking for a Driver to join our Accident Repair Centre in Wakefield. The role is high-profile within the business and involves the collection and delivery of customer vehicles and, when required, handling site administration. The post holder will ensure all customer vehicles are collected, cleaned and delivered in an efficient, timely and professional manner, while providing an exceptional standard of customer service. You will work efficiently in a modern, fast-paced clean environment, collaborating as a team player and consistently meeting tight deadlines.
Take a look at what you will be doing here: https://youtu.be/tvqXWTkTrdc?si=t-3afmToqVJ8D_aU
We are creating the next generation of repair centres, driven by a passion for service, quality and customer focus, and we want you to be a part of it.
Responsibilities
* Collect and deliver vehicles while adhering to all highway laws, including speed limits and restrictions.
* Inspect vehicles, assess damage, and capture clear, detailed photos throughout the process.
* Complete all administrative tasks related to the role in a timely and accurate manner.
* Follow Health and Safety protocols, reporting any issues or concerns promptly.
* Ensure compliance with company procedures for car cleaning and imaging, cleaning vehicles upon return (either via car wash or hand cleaning).
* Undertake any additional tasks as assigned by the Bodyshop Manager.
* Maintain a positive and enthusiastic attitude throughout the workday.
* Lightweight (Lorry) training will be required. Full training will be provided.
What we are looking for
* Hold a full UK driving license with a maximum of 3 penalty points.
* Proficient in using computers, PDAs, and smartphones.
* Exceptional customer service skills with a focus on satisfaction.
* Self-motivated, enthusiastic, and well-organized, with a keen eye for detail.
* Eager to support colleagues and work effectively as a team player.
* Approach all tasks with care and attention to detail.
* Able to complete tasks from start to finish within given timeframes, ensuring a high standard of work.
Our Values
* Be Proud – take pride in your work and celebrate your successes, big or small.
* Keep It Simple – simple solutions are harder to find than complex ones, but consistency and simplicity matter most.
* Do the Right Thing – if it feels right in your heart, do it. If it doesn’t, then don’t.
* And most importantly, always be extraordinary.
Halo is well known within the insurance industry for high-performing people. We offer an excellent package and environment, and we invest in you with opportunities for career progression.
Benefits
* Accredited Living Wage Employer.
* Employee assistance programme for you and your family.
* Health and wellbeing apps.
* Cycle scheme.
* Gym discounts.
* Retail and restaurant discount and cashback.
* Life Insurance.
* Health Insurance.
* VirtualGP.
* Enhanced family-friendly pay such as maternity and paternity.
* Free fruit and pizza.
* Refer a friend bonus incentive.
* Employee recognition rewards.
* Team Event Budget (do something fun together!).
* Discounted LV insurance.
* Paid breaks.
* 25 days holiday plus public holidays.
* Pension contributions.
* Modern and clean working environment.
* Open to hearing what our people want.
Equality and How to Apply
We are committed to promoting equality of opportunity for all job applicants. We are an inclusive workplace where staff respect one another, value differences and can be themselves.
To discuss this position or any of our positions in more detail contact our recruitment team via vacancies@haloarc.co.uk or call 01243 546185. We aim to respond to all enquiries within 24 hours.
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