Cheshire West and Chester Council is a place where everyone can Thrive – through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment. We are looking for candidates with at least 2 years experience in delivering a wide range of financial and specialist welfare debt advice and have strong knowledge of welfare benefits. Candidates must have experience of dealing with complex debt enquiries, involuntary voluntary arrangements, bankruptcy and Debt Relief Orders, and must hold Debt Relief Order approved intermediary status along with certificate in money advice practice (or equivalent) This role will be vital to supporting vulnerable or low income residents to manage/resolve their debt as well as maximising their income and preventing financial poverty. Whilst this role will be primarily focused on welfare debt and benefit advice, it may also include basic advice regarding other topics which have an impact on finances such as housing, budgeting and employment support As this role involves visiting customers face to face in their homes to provide welfare debt advice and support, applicants must hold a clean driving licence and have the use of a car to travel in. This role will also require an Enhanced DBS check, however if you do not already hold an Enhanced check, this can be arranged by the Council should you be successful For an informal discussion, please contact the Senior Officer over the Assessment Service Matthew Edwards at matthew.edwards@cheshirewestandchester.gov.uk Please note that this job is subject to a Disclosure and Barring Service (DBS) check. To find out more information about what it is like to work for Cheshire West and Chester Council including our rewards and benefits please see www.cwcrecruitment.co.uk No candidate will meet every single requirement - if your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Cheshire West and Chester Council are committed to equality and diversity in employment. Please see the Equality Policy for more information. Cheshire West and Chester Council have adopted a Local Living Wage for our employees which means that all employees will receive a minimum of £12.60 per hour for all contracted hours. For any technical enquiries please email Sourcingteam@ecwip.co.uk and quote job reference number in all correspondence.