Job Overview
The POCT team can announce the fantastic opportunity to be part of the POCT Quality team across the Berkshire Surrey Pathology Services (BSPS) networked hospital sites. Our department strives to provide the highest standard of service in line with relevant ISO quality standards to deliver a package designed to bring service users peace of mind and enabling them to produce results they can trust. The team ensures POCT is effectively integrated into acute and community settings, driving the delivery of high-quality, patient-centred care.
The ability to travel independently between sites and work flexibly is essential. There will be a need to be able to move site to site within the working day if required.
The successful candidate will be based at St Peters Hospital, but is required to work at all BSPS locations as directed by the service.
Main duties of the job
* The Quality Support Officer will have key skills and abilities to promote and oversee quality and quality improvement within POCT by keeping up to date with quality management issues and software systems that will enable continuous improvement.
* Will maintain all necessary record keeping and ensure training and competencies are completed and kept up to date.
* Will have the ability to collate and analyse data relating to the performance of the Quality Management System.
* Will be able to write and implement departmental procedures, supporting the Quality Managers on document control and co-ordinate updates and revisions
* Will be able to independently conduct departmental audit, and report findings
* Will be able to analyse non-conformities within departments and manage corrective, preventative and root cause analysis where appropriate
* Ability to work accurately, neatly, and efficiently with good attention to detail
* Will carry out any necessary procedure to comply with the individual Trusts’ POCT Policy.
Working for our organisation
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Detailed Job Description And Main Responsibilities
For further detailed information related to this role, please refer to attached JD and Person Specification.
Person specification
Skills
* Good computer/IT skills
* Good organisational skills
* Good communication skills
* Good presentation skills for conveying complex concepts
* Team working and team building skills
Experience
* Experience of working in a Pathology Laboratory
* In depth knowledge of ISO standards
* Knowledge of Quality controls
* Good communication skills
* Audit knowledge
* SOP creation and document control
Desirable criteria
* POCT experience
* Change management experience
Qualifications
* Diploma level or equivalent
* HCPC registration (desirable)
Frimley Health NHS Foundation Trust (FHFT) is proud of its strong reputation, record of achievement and ambition for the future. We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire, and remain committed to improving the health and wellbeing of our communities.
Our new organisational strategy – FHFT 2030 – sets out our ambition to be the best place to receive care and the best place to work in the NHS. Underpinned by our Trust values – Committed to Excellence, Working Together, Facing the Future, and being a modern, compassionate Healthcare Organisation – we are creating a culture where our people can thrive and patients always come first.
We continue to invest heavily in our services and facilities. This includes the development of a new hospital at Frimley Park, major expansion of diagnostics and inpatient capacity, and the continued transformation of services across our sites. We have already delivered a brand-new £100m state-of-the-art Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m upgrade to maternity services.
We are also committed to sustainability and the NHS Net Zero ambition. Our new hospital and estate developments are being designed to be environmentally responsible, energy efficient, and future-proofed, featuring on-site renewables energy and intelligent energy systems. Through our green plan, we are embedding sustainable practices across all areas of care and operations, ensuring we reduce our environmental impact while improving population health and wellbeing. Our staff are key to helping us deliver on our ambition and to ensure sustainability is a core component of care delivery and our operations.
Alongside estates’ investments, we are embedding a strong focus on digital innovation and quality improvement. Our electronic patient record (Epic), launched in 2024, is already enabling safer, more connected, and more effective care for patients, while giving staff the tools they need to do their best work. Our electronic patient record also supports safe and effective digitised care pathways, savings time and carbon, whilst delivering excellent quality of care.
Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together.
Apply online now
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