Job Description
IT Infrastructure Engineer - ***NO SPONSORSHIP***IT Department - (Office based five days per week in Watford, Hertfordshire)Permanent role You will need to be available to be in the office 5 days a week and would be expected to be in 5 days during the probationary period.After the probationary period, there would be the opportunity to work 1 day at home and 4 days in the office (although they would still need to be available 5 days a week if the business required this).An opportunity has arisen in the IT department for an infrastructure engineer. Based at head office in Watford (eight minute's walk from Watford Junction Train Station), working in the infrastructure team, you will report to the IT/Security Manager and be responsible for supporting infrastructure across the hundreds of retail/high street sites and head office in Watford too.Role:- providing business-as-usual third-line IT support to all their town and city sites and head-office users(plus, cover for second-line support, where necessary)- performing server administration, in line with business requirements and security needs- contributing to IT projects, in line with business focus- managing and supporting local and cloud services for availability/health/capacityThe role will require:- a thorough understanding of troubleshooting IT problems- enthusiasm and initiative to prioritise and resolve issues quickly- excellent team and communications skills- supporting an IT helpdesk, application support, business intelligence and SAP teams, with complex troubleshooting- hardware and life cycle management of servers and workstation/laptops- administering and supporting e-mail server, Active Directory and business continuity- articulating technical concepts to a varied business audience- advising third parties on how their technologies integrate with the core systems- working alongside architects and project teams to implement new technologiesand systemsKey skills/experience:- significant experience in supporting an IT infrastructure- Microsoft Windows server build, support, troubleshooting and upgrading (all versions)- Linux server build, support, troubleshooting and upgrading (all versions),including Puppet- WhatsUp Gold management and response of alerting- Azure, Microsoft Office 365, Entra, InTune and AWS cloud system build and management- Microsoft Hyper-V management and upgrade; config/build of guests/hosts to template- e-mail management, including backup, business continuity and tape management, ideally in NetBackup and AvePoint- TrustLayer e-mail-archiving management, configuration, support and upgrades- Microsoft Exchange management, build and business continuity- advanced Microsoft Windows desktop troubleshooting- storage area network configuration and management, based on fibre channel- Fabric Switch management- hardware build, management and troubleshooting of HP systems- Microsoft Active Directory DNS and Group Policy management- Microsoft Systems Centre management, troubleshooting and packaging- PKI managementAdditional skills:- Microsoft clustering knowledge- network knowledge, including management of firewall rules and Cisco switches- data loss prevention implementations- capacity management- past experience in, and understanding of, software licensing- awareness of current trends and technologies, with the ability to formulatetechnical solutionsSalary and benefits:- competitive salary- 25 days` paid holiday (plus bank holidays) pro rata; head-office bonus scheme; free shares (after 18 months with the company); private medical insurance; contributory pension scheme*(No visitors parking on site - candidates going for interview will need to park at Watford Junction station which is approximately an 8-minute walk. Staff Parking - you will be added to the car park waiting list once you start so will have to park elsewhere until issued with a permit. However once head office-based employees have been with our client for 13 weeks they are then eligible to claim back up to £5 a day for any car parking charges you incur).
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Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings.
We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.