Annual salary: up to £29,856.80
Administrator
Dartford
Full Time, Permanent
42.5 hours Per week 8-5 Mon-Friday
Salary; £29,856.80
About the Role:
As an Administrator you will ensure accurate and timely communication and record-keeping, providing administrative duties across various functions, and supporting processes related to materials requisition, purchase orders, and invoicing. As an administrator you will maintain high standards of customer service and health & safety, collaborating with team members to deliver efficient services, and managing company assets responsibly. Additionally, the role requires attending meetings and training sessions to support continuous improvement and high levels of satisfaction with performance delivery.
Support the administration process in the business area to ensure the accurate and timely recording and response to all client, service user and company communication, in accordance with agreed standard operating procedures.
Support the provision of administrative duties to all functions within the local team, branch, client and internal group departments where required.
Support processes of materials requisition, purchase order and invoicing, credit and debit invoices and the timely input of cost data to enable work orders to be completed and invoiced as required.
Ensure the customer experience is central to all activities by adopting a professional manner when communicating with service users, clients, and both internal/external stakeholders This includes but is not limited to appearance, company ID, maintaining a high standard of Health & Safety requirements.
Communicate with service users regarding ongoing work/s where required and liaison with colleagues to ensure accurate & timely information provided.
Work with all team members including, administrators, operatives, supervisors and subcontractors to ensure an efficient and productive service is delivered to service users and client and to support the attainment and maintenance of high levels of satisfaction with performance delivery in accordance with agreed standard operating procedures.
Keep all supplied company assets in a good condition in line with the company policies and report to your Manager where damages occur.
Attend informal and formal company & client meetings and training sessions as required.
Role Criteria:
* Previous experience in a Administrator/Telephone based role.
* IT literate – Microsoft office
* Good Communication skills
Benefits we can offer you
* 25 days annual leave plus bank holidays
* Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work
* Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
* Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
* Family friendly policies
* Van and Fuel card
* Uniform provided
* EAP
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.
Apply below or to discuss your application further; contact:
Francesca Swan )
If you need any help with your application process, we are here to support you. We will be accessible every step of the way.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.