Company Description
The Hoxton, Edinburgh
We can’t wait to open our first UK hotel outside of London…and where better than the characterful capital of Scotland, Edinburgh. We are now looking for a Housekeeping Supervisor to join our team and play a crucial part in successfully launching our brand in this new neighbourhood. Reporting to the Head Housekeeper, you’ll be responsible for supporting the management of our day-to-day housekeeping operations and providing excellent guest service for everyone staying at The Hoxton, Edinburgh.
The Hox in Edinburgh will feature 214 bedrooms influenced by Georgian heritage, including a new room category, a main restaurant, a large lobby & bar, a spacious event area, and The Apartment — our unique meetings and events concept.
More about us…
The Hoxton is a series of open-house hotels, each in a neighborhood we cherish. Since opening in Shoreditch, we’ve aimed to offer more than just a bed: style and good value, vibrant public spaces, and a community atmosphere that allows guests to connect with locals and immerse themselves in the neighborhood.
Job Description
What's in it for you...
* Become part of a passionate team dedicated to creating memorable hospitality experiences.
* Competitive salary.
* 29 days holiday (including bank holidays), pension, and life insurance.
* Complimentary food during your shifts.
* A free night at The Hoxton and a meal for two upon starting.
* Ongoing training and development to support your growth and success.
* Time off to volunteer with partner charities.
* Recognition rewards like Hox Hero and Nifty Fifty for going above and beyond.
* Participation in diversity and inclusion events to foster learning and positive impact.
* Regular team events, from casual gatherings to celebrations.
* An innovative, creative, and rewarding work environment.
* Opportunities to work with an international, expanding group shaking up hospitality.
* Discounts across The Hoxton and Ennismore global family.
What you’ll do…
* Ensure guest rooms are cleaned to brand standards, well maintained, and presentable.
* Support the hotel’s operation by delivering a memorable guest experience through spotless rooms.
* Lead and motivate the housekeeping team, fostering a positive environment and supporting their development.
* Participate actively in training and uphold high standards of cleanliness and safety.
* Oversee cleaning of bedrooms and public areas, assisting as needed.
* Collaborate with the Head and Assistant Housekeepers to manage external cleaning services.
What we’re looking for…
* Individuals who value authenticity and a positive work environment.
* A passion for hospitality in all its forms.
* Commitment to creating memorable experiences for guests and colleagues.
* A team player with a humble attitude and a willingness to try new approaches.
* A sense of humor and ability to foster a friendly atmosphere.
* Hardworking, supportive, and fun-loving team members.
* Knowledge of property management systems like Opera Cloud or Knowcross is a plus.
* Exceptional attention to detail and pride in your work.
* Ownership mindset and results-driven attitude.
* Excellent interpersonal skills, motivating others and creating a positive team dynamic.
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