Job Description:
Job Opportunity: Onsite Desktop Support Engineer (Sunderland)
Location: Sunderland
Type: Full-Time
Salary: Competitive + Benefits
Essential Job Functions:
• Provide technical support in infrastructure services, responding to issues and assisting in tasks.
• Contribute to infrastructure projects and tasks under supervision.
• Participate in the monitoring and basic troubleshooting of infrastructure systems.
• Work with the team to address infrastructure-related challenges and meet departmental needs.
• Support the development of infrastructure documentation, including incident logs and records.
• Continue to develop and enhance technical skills.
• Apply problem-solving abilities to address infrastructure issues.
• Follow established best practices and standards in infrastructure service delivery.
Basic Qualifications:
• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Proven work experience in a similar role
• Proven experience in infrastructure technology analysis
• Proficiencies in data analysis and problem-solving
• A continuous learner that stays abreast with industry knowledge and technology
Other Qualifications:
• An advanced degree in a relevant field is a plus
• Relevant certifications, such as CompTIA Security+, Cisco CCENT, or AWS Certified Solutions Architect, are a plus
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.