Description
We are growing! Fred Astaire Dance Studios is excited to be adding to our team. We are currently hiring for a Customer Support Representative. Do you enjoy making others smile, helping those around you, staying organized, and being part of a fast-paced environment? If so, then we may have an opportunity for you.
This role is of crucial importance to our clients, team members, and studio experience. Daily, you will greet students and answer questions about their accounts and studio activities. You will also help keep information organized to best help management and team members succeed. A love of people and building rapport will be a must as you talk to possible new clients and share with them how we can improve the quality of their life through dance. We know this won't be for everyone, but if this sounds like an excellent fit for you, please apply quickly as we are looking to hire this new team member as soon as possible.
Who we are:
Enriching lives – physically, mentally, emotionally & socially, through the positive, transforming power of dance.
Fred Astaire Dance Studios is the leader in ballroom dance instruction across the country and around the world. Founded in 1947 with one studio on Park Avenue in Manhattan, we have grown our franchise network to 180 dance studio locations serving over 25,000 students! We are a global family, proudly honoring the legacy of Mr. Fred Astaire, committed to pursuing excellence in life through dance.
We welcome everyone interested in starting their dance journey because we believe that dance is for everybody and every BODY! Students stay with us because of our atmosphere of kindness, warmth, and care, which creates a welcoming, supportive, and FUN environment from the first step inside our studio.
Fred Astaire Dance Studios offers group and private lessons, wedding dance choreography, opportunities to perform, and hosts numerous dance competitions annually, providing diverse opportunities for our students and professionals.
Requirements
* Greet and welcome guests upon arrival
* Answer, screen, and forward incoming phone calls
* Maintain a tidy and welcoming reception area with necessary materials
* Provide accurate information in-person and via phone/email
* Manage daily mail and deliveries
* Update calendars and schedule meetings
* Perform clerical duties such as filing, photocopying, transcribing, and faxing
* Professional attitude and appearance
* Basic experience with Microsoft Word, Excel, Publisher, etc.
* Strong written and verbal communication skills
* Resourceful and proactive problem-solving skills
* Excellent organizational skills
* Ability to multitask and prioritize effectively
* Customer service skills
Benefits
* Health Insurance
* Dental Insurance
* Paid Time Off
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