The HR Administration & Operations Support Officer is a key member of the Sizewell C Security Team, providing first‑class administrative support to the team. The HR Administration & Operations Support Officer is tasked to coordinate the administration of HR documents, staff records, and reviewing company policies, ensuring legal compliance, recording sickness and filing employee cases and creating statistical reports. General administration functions will require the successful candidate to have excellent communication and IT skills, and the ability to adapt in an ever‑changing environment.
Location: Sizewell ACA Building, King George's Avenue, Leiston, Suffolk, IP16 4JX
Pay: £18.32 per hour
Weekly Hours: 40 hours per week
Key Responsibilities
* Support HR Operations Manager and line managers through employee case management and ensure cases are resolved in a timely manner
* Collate investigation, disciplinary and grievance packs to ensure all documentation is recorded and properly completed and secured
* Assist managers and employees with regard to HR policy queries
* Liaising with the payroll department and line managers in relation to monthly payroll queries
* Report statistics on outstanding issues
* Assist with minute‑taking as required at formal meetings
* Inputting data into internal HR databases/data management, and management of employee personnel records
* Support the Area Operations Controllers when required to schedule all staff to work using the Company's operations system, maintain the shift rota and ensure coverage of staff failing to report for work.
* Completing tasks delegated by the HR Operations Manager
* Assist with policies, procedures, legislation and SZC Project agreements
* Informing employees of their rights and entitlements and keeping them up to date on any changes that are made
* Answering and responding to queries or problems line managers have, and managing their expectations
* Assist with issues related to workplace relations and performance management
* Recording sick days and parental leave in the Company operations system
* Provide support to the security management team's meetings, including minute‑taking
* Provide guidance to other G4S contracts on the SZC project as required
* Provide guidance, advice and support to the Security management team to identify recruitment requirements, activities and needs, in support of the physical security contract at SZC
* Ensure all personnel leaving the contract and employment with G4S follow the correct leavers process for G4S and the SZC project
Skills and Competencies
* Excellent IT skills, proficient in Microsoft Office and Google applications
* Strong organisational skills
* Presentation skills and attention to detail
* The ability to plan your own work, use your initiative and meet deadlines
* The ability to manage pressure and conflicting demands, and prioritise tasks and workload
* The ability to accept and understand instructions
* Oral and written communication skills
* Tact, discretion and respect for confidentiality
* Team Working abilityAdherence to company policies & operating procedures
Profile
Educational Requirements/Qualifications
* High level of competency in IT, experience in the Google platform, desirable but not essential
* NVQ/SVQ in Business and Administration, Levels 1-4
* OCR Awards, Certificates and Diplomas in Administration (Business Professional), Levels 1-4
Specific Occupational Requirements
o Achieved or aiming towards a Level 3 CIPD in HR / People Practice
o Ability to pass and hold National Security Clearance Vetting
o Produce a Five‑year verifiable work history
Key Information and Benefits
o Permanent contract
o 224 hours (28 days per annum, inclusive of bank holidays)
o G4S National Pension Scheme
o G4S National Company Sick Pay Scheme
o Dell, Vodafone and O2 discounts
o National Discount Scheme
o Aviva car, home and travel insurance discount
o Health Saturday Fund (health cash plan for you and your family)
G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today!
Ref G182 ( 1G4S)
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