Job Title: Workshop Manager
Shift: Monday – Friday days (40 hrs)
Location: Barnstaple
Salary: £48,000 - £52,000
Benefits: 33 days holiday (ability to sell/purchase another 5 days), share save scheme, annual bonus scheme, enhanced pension (upto 10%), life assurance, employee discounts and more
Workshop Manager opportunity
Are you a skilled and motivated leader ready to take charge of busy workshop operations? We're looking for a Workshop Manager to oversee our contracts in and around Devon and Somerset. This is a hands-on leadership role focused on delivering excellence across vehicle maintenance, compliance, customer satisfaction, and team performance.
Duties of the Workshop Manager
* Managing multi-skilled technicians across our main and satellite workshops.
* Building strong, proactive relationships with clients to ensure service expectations are met or exceeded.
* Ensuring all workshop activity complies with health & safety legislation and company policies.
* Overseeing all vehicle maintenance and repairs (internal and external), ensuring compliance with manufacturers' guidelines, contractual obligations, and legal standards.
* Driving performance in workshop KPIs, SLAs, service scheduling, quality control, and parts management.
* Controlling workshop systems, authorisations, and providing technical guidance to the team.
* Leading and developing your team through effective training, support, and performance management.
* Supporting other contracts and rental fleet maintenance as part of the wider SFS business.
* Using fleet management systems effectively for reporting, compliance, and cost control.
Experience/skills required for the Workshop Manager
* Track record in successfully managing vehicle workshops
* Recognised vehicle engineering qualification (e.g. City & Guilds) for HGVs
* National Certificate of Professional Competence (CPC)
* Strong understanding and implementation of Health & Safety within workshop operations
* Experience with municipal vehicle maintenance
* HGV Category C licence
* IOSH Health & Safety qualification
* Membership of IRTE or similar industry body
This is your chance to lead a high-performing workshop environment where your expertise and leadership will directly influence success. You’ll be joining a forward-thinking company committed to operational excellence, customer satisfaction, and professional development.
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