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Who we are:
At TrueLayer, we’re building the future of payments. We’re on a mission to take on outdated payment methods with a solution designed for today’s online, on-demand economy. By removing friction at the heart of commerce — the payment — we’re making it faster, safer, and smarter for everyone.
To date, we’ve raised $300 million from world-renowned investors including Stripe, Tiger Global, Addition, and Tencent. With offices in London, Milan, and Dublin, we’re trusted by industry leaders like RyanAir and Just Eat Takeaway. But this is just the beginning.
We’re reimagining how the world pays, invests, shops, and saves. We’re transforming payments for industries like e-Commerce and iGaming, redefining what’s possible with technology and innovation. Now, we’re looking for people who are ready to help us build a brand that changes an industry.
Description
We're looking for a highly skilled and experienced Executive Assistant to provide comprehensive support to two members of our executive team: our Chief Financial Officer (CFO) and Chief Commercial Officer (CCO).
This role is a unique opportunity to work closely with inspirational leadership at a crucial time for TrueLayer’s growth. It’s fast-paced, high-impact, and not for the faint-hearted — but if you’re innovative, curious, experienced, and thrive in complexity, you’ll find this role incredibly rewarding.
What we expect from you as an Executive Assistant:
Executive Support:
* Provide proactive and strategic diary and time management for the CFO and CCO.
* Coordinate complex international and domestic travel, including flights, accommodation, and visas.
* Build and nurture strong relationships with key internal and external stakeholders.
* Prepare presentations, reports, meeting agendas, and organise minutes where required.
* Act as a trusted gatekeeper and advisor, helping executives focus on what matters most.
* Partner with the Chief of Staff to coordinate projects and priorities across leadership. Track expenses and process invoices.
Team & Event Support:
* Assist with planning and organising internal and external events. Help coordinate team offsites and important meetings.
* Support the wider office team with ad-hoc administrative and logistical tasks.
* Continuously seek to improve executive operations and administrative processes.
Personal Support:
* Occasionally assist executives with ad-hoc personal errands to optimise their schedules and efficiency.
About You
* Extensive Executive Assistant experience supporting C-suite executives in a fast-paced, high-growth tech environment
* Advanced organisational and time management skills, with meticulous attention to detail.
* Flexible in working hours and understand the needs of the role (comfortable working across different time zones)
* Background in booking complex business travel.
* Highly efficient, resourceful, and solutions-oriented.
* Outstanding communication and interpersonal skills, comfortable dealing with all levels of stakeholders.
* High levels of ownership and accountability ; put team before own interests and enjoy being part of a highly collaborative team.
* Strong proficiency with G-Suite, Slack, TravelPerk, and MacOS.
* Able to maintain the highest levels of confidentiality and discretion.
* Comfortable working 3-4 days a week from the London office for hands-on support.
* Experience supporting multiple executives simultaneously.
We’d be extra excited if you have:
* Experience assisting with internal and external event organisation is a plus.
* Fluency in Italian.
Don’t meet all the requirements?
Multiple studies have shown that women and people of underrepresented groups are sometimes less likely to apply to jobs unless they meet every single requirement. At Truelayer, we are committed to building a diverse workforce, so if you are excited about this role and have the essential skills, but not the entire checklist - we’d still love to hear from you!
Benefits
What you can expect from us:
* Meaningful equity in the company
* Flexible hours and hybrid working — work from home 1-2 days a week and our incredible offices 3-4 days a week in London
* Need to collect the kids from childcare? Love a workout in the gym first thing? No worries, we trust you to do your best work within our hybrid framework
* A one-off remote-working budget to help you set up your home office
* 24 days holiday as standard ️ with flexible bank holidays, so you can take those days whenever you like
* 12 fully-paid wellbeing days a year and your birthday off (on top of the holiday allowance) ️
* 2 volunteering days to support causes important to you
* 90 day ‘work from abroad’ policy ️
* Generous parental leave, above and beyond statutory requirements and with no minimum tenure
* Competitive pension contribution at 4% & 4%
* Private health insurance from the day you start ️
* Membership of mental wellbeing platform Spill and premium Calm subscription
* A £1000 budget to spend on learning & development each year
* Free lunch from Just Eat (If you choose to work from the office on Tuesdays, Wednesdays and Thursdays)
At TrueLayer, we don’t just do inclusion and diversity. We embrace people that have different opinions, perspectives and personalities. Because we believe that by seeing the world from all sorts of angles, we can make life better for all the people who live in it. We strongly encourage applications from underrepresented groups (e.g. people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from all socio-economic backgrounds). If you’d like to discuss alternative working patterns, please let us know.
We will always aim to make appropriate adjustments to ensure we are fully inclusive to people with different needs during our interview process. So if you need us to make any adjustments to suit your individual needs please let us know - we’ll be happy to support you.
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Industries
Technology, Information and Internet
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