Are youpassionate about hospitality and looking to advance your career in a dynamicand luxurious environment? Firmdale Hotels is renowned for our award-winningdesign, exceptional service, and unique properties across London and New York.We are currently seeking a dedicated Food and Beverage Supervisor to join ouresteemed team at the Covent Garden Hotel.
Firmdale Hotels is a collection of eight boutique hotels in London and two in New York,each individually designed by Kit Kemp. Our hotels are celebrated for their stylish interiors, outstanding service, and unique character, making them a preferred choice for discerning guests. As part of our team, you will bejoining a company that values creativity, innovation, and excellence inhospitality.
As a Food andBeverage Supervisor at the Covent Garden Hotel, you will play a crucial role in ensuring the seamless operation of our restaurant and bar. Working closely withsenior management and your team, you will strive to deliver exceptional diningexperiences that exceed our guests' expectations. Your leadership and passionfor food and beverage will contribute to the continued success of our vibrantestablishment.
Responsibilities
* Oversee the daily management and smooth operation of the restaurant and bar.
* Build and maintain strong, professional relationships with our guests, ensuring theirsatisfaction.
* Addressand resolve any guest complaints, communicating effectively with the Food andBeverage Manager.
* Ensurecompliance with all health and safety regulations and company policies.
* Collaborate with the Food and Beverage Manager to deliver high-quality service.
* Conductdaily briefings with the team to ensure clarity and motivation.
* Lead, motivate, and develop your team, fostering a positive work environment.
* Maintainhigh standards of food, drink, and service quality.
What you Need
* Previousexperience as a Restaurant or Food and Beverage Supervisor in a fast-paced,luxury venue.
* Demonstratedpassion for food and beverage, with extensive knowledge of quality products andingredients.
* Strongunderstanding of the current market and competitive landscape.
* Provenexperience in managing, leading, and developing a team.
* Excellentcommunication skills and attention to detail.
* Abilityto establish and maintain professional relationships with guests and teammembers.
WhatWe Offer
* Competitive hourly rate of £19.00 - £21.00 (£45,000 - £47,000 p.a.) inclusive of service charge.
* Access to Wagestream ourfinancial wellbeing app. Stream your accrued earnings before pay day,benefit from everyday savings and real time financial coaching.
* Health cashplan(including contributions towards dental, optical, alternativeand complementary therapies)
* Discounted cinema tickets,gym membership, travel, retailers and restaurants
* Complimentary meals on shift
* Referral bonus scheme forrecommending top talent
* Flexible scheduling withoutsplit shifts
* Dry cleaning service forwork attire and discounted personal dry cleaning
* Enhanced holiday allowancebased on length of service
* Season ticket loan forconvenient commuting
* Ongoing training,professional development, and fully funded English lessons
* Regular social events, teamactivities, and fitness sessions
* Benefits like cycle to workscheme and annual long service awards
* Exclusive discounts atDesign Hotels, staff sales, spa discounts, and product perks
* And much more!!
If you arepassionate about hospitality and delivering exceptional guest experiences, wewould love to hear from you. Join Firmdale Hotels and be part of somethingextraordinary.
Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitmentprocess.
In line with the Asylum andImmigration Act 1996, we do require all applicants to have the eligibility tolive and work in the United Kingdom. Documentation will be required atinterview stage.
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