Job Description
Adecco are recruiting on behalf of the London Borough of Newham for a Contract and Compliance Officer to join the Housing Needs / Temporary Accommodation Service within the Inclusive Economy & Housing Directorate.
* Job Title: Contract and Compliance Officer
* Location: London Borough of Newham
* Contract Type: Temporary
* Working Pattern: Hybrid
* Rate: £21.91 per hour (PAYE) or £28.57 per hour (Umbrella)
This role sits within the Assurance and Compliance team and plays a key part in ensuring that temporary accommodation provided to homeless households meets contractual, legal and safety standards. You will be responsible for managing supplier relationships, monitoring compliance, and ensuring high-quality service delivery in line with Council policies and relevant legislation.
Key Responsibilities
* Manage contracts with suppliers providing temporary accommodation, ensuring compliance with the Temporary Accommodation Supplier Agreement
* Procure and assess offers of temporary accommodation through compliant routes to market
* Carry out pre- and post-inspections of properties, including photographic evidence and written reports
* Validate statutory compliance documentation (Gas Safety, Electrical Safety, EPC, Fire Risk Assessments, Legionella)
* Investigate complaints relating to property conditions, including damp and mould, and ensure timely resolution
* Work closely with managing agents to agree and monitor required works and improvements
* Maintain accurate records using housing systems such as Northgate and Adam Housing
* Contribute to reports, performance monitoring, and responses to enquiries from senior stakeholders, councillors, and the Mayor's office
* Support enforcement of occupancy standards and ensure appropriate action is taken where necessary
* Attend meetings and occasionally work outside normal hours to meet service demands
About You
* Experience in contract management, compliance, or housing/property services
* Strong knowledge of housing legislation, including the Housing Act 1996, Building Safety Act, and health & safety regulations
* Experience conducting property inspections and identifying defects, including damp and mould issues
* Understanding of working with vulnerable residents within a housing needs environment
* Proven ability to manage supplier relationships and work within a contract compliance framework
* Strong analytical skills with experience producing reports and interpreting data
* Excellent communication skills with the ability to engage effectively with stakeholders at all levels
* Ability to work independently, manage competing priorities, and meet deadlines in a fast-paced environment
* Proficient in IT systems and case management databases
If you have the skills and experience to ensure high standards in temporary accommodation and are looking for your next opportunity, we would love to hear from you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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