Move Sales & Lettings are seeking an enthusiastic, motivated individual to join our Award-Winning team in our Gloucester Branch. Move is the leading lettings & sales agency in the region, with continued year-on-year market growth, alongside incredibly high customer satisfaction.
This is a fantastic opportunity for someone to work in a fast-paced office, letting properties in Gloucester and the surrounding areas. The team pride themselves on offering the best service to their clients and are looking for a team member who can continue to offer an exceptional service. We are looking to recruit someone that's ambitious, self-motivated and passionate about overall customer service.
You will be responsible for:
* Handling enquiries generated from marketing, the internet, telephone and walk- ins, in a professional manner.
* Conducting viewings with prospective clients and following up on feedback from these
* Delivering against targets whilst conforming to compliance and continual improvement.
* Spotting business opportunities to help increase income, expand local market share and maximise cross-selling with other departments.
* Execute business generation activities and ensure sufficient pipeline business to meet regular targets.
* Ensure companywide standards, processes and procedures are upheld.
* Supporting the Line Manager in providing and updating statistics for the weekly meeting.
* Supporting your Manager in compliance checking/ensuring legalities & company processes are correctly adhered to.
* Delivering excellent customer service.
* Skills & Experience:
* Experience working in the property industry, looking to accelerate your career.
* Good communicator.
* Demonstrable generation of new business in a target-driven environment.
* Outstanding customer care/customer service experience.
* Resilient, positive, organised, numerate and detail-oriented.
* Excellent verbal and written communication skills.
* You must be highly driven and enthusiastic, with a proven ability to build strong professional relationships with tenants and landlords, whilst also having a proven track record in closing deals.
* Staff Benefits-
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o 30 days annual leave, including bank holidays, with additional days earned for years of service.
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o Your Birthday off
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o An additional day of annual leave for length of service, one day per year served
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o Longevity of service rewards/Bonus
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o Corporate team building day
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o Mortgage brokerage service paid for by Move
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o Mental Health Support
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o Additional gifted annual leave during the month of your wedding
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o Enhanced Parental Leave
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o Work mobile phones & laptops
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o Competitive salary with uncapped commission and bonus structure.
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o Ongoing professional development with regular company training.
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o Use of a pool car
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o Industry qualifications and membership fees are paid for
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o Clear progression paths for career development
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o Cycle to work scheme
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o Pension
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o Company events.
* This is a unique opportunity for a driven individual to make an impact in a dynamic, high-performing team. If you're ready to accelerate your career and be part of a fast-growing agency, apply today
* Salary £26,000-£36,000 Per Annum DOE
Monday-Friday
Two Saturdays per month