AbouttheroleBusinessSupportOfficer
Promotingandprovidingsupporttoourtrainingcentre,ensuringourtraining,meetingsandconferences
aresupportedtothehighestservicestandards.Liaisingwitharangeofprofessionalsbothinternaltothe
teamandexternal.SupportingtheWorkforcedevelopmentleadsbydesigningengagingcontentfor
promotionalemails,socialmediaandwebpages.WorkingwiththeEventsTraining&FacilitiesManager
tooverseebuildingmaintenancefortheTwickenhamTrainingCentre.Providingadministrativesupport
inpromotingworkforcedevelopmentservicesandexploringdifferentwaystheservicecandiversifyits
offer.
Aboutyou:ourrolespecificationBusinessSupportOfficer
Qualifications
EducatedtoaGCSElevelCorabove(orequivalent)inMathsandEnglish
Skillsandexperience
Experienceofworkinginabusinesssupportcapacityprovidingawiderangeof
administrativesupport
Goodcustomerserviceskills-interactingwithinternalandexternalusersiscore
requirementincludingroutineenquiriesfrommembersofthepublic,whichcouldbeface
toface,receivingandrespondingtoincomingcommunication
Experienceofkeepingbasicrecords,bothmanualandelectronic,includingconfidential
records,filingdocumentsaccuratelyrecordinginformationandarchivingfilesandinastandard
format,goodwithspreadsheets
Knowledgeofhowtocollatestatisticalinformationandreportsinlinewithagreedplans
Someprojectmanagementsup...