Planning Support Officer
Location: Hybrid (Remote/Office-based)
Contract: Temporary (6 months)
Hours: Up to 22 hours per week (flexible days; must cover 2 afternoons from Monday/Wednesday/Friday)
Rate: £18.89 per hr. via PAYE / ₤24 per hr. via Umbrella
About the Role
Our client is looking for a Temporary Planning Support Officer to provide administrative support within the City Development team, assisting in the processing of planning applications and related activities.
Key Responsibilities
* Support officers managing development projects through a range of administrative duties
* Use, prepare, and maintain planning databases (UNIFORM)
* Arrange consultation and publicity for planning proposals
* Provide information on development projects to customers and stakeholders (including printing documents, plans, and correspondence)
* Respond to general planning and property-related enquiries via phone, email, and in person
* Assist in recording new demand into the system and produce performance monitoring data
* Deliver excellent customer service in response to all enquiries
Requirements
* Educated to GCSE level (including Maths and English Grade C or equivalent)
* Strong communication skills and ability to deal with the public
* Ability to produce accurate, high-quality work to tight deadlines
* Strong teamwork skills
* Flexible approach to working hours to meet service demand
* Commitment to high standards of customer care
Essential Experience
* Extensive experience using UNIFORM (planning database)
* Experience within the Planning sector
* Experience handling planning applications (pre/validation preferred)
* Experience dealing with the general public via phone and email
Additional Information
If shortlisted, A recruiter from the team will reach out for an initial pre-screening discussion. (you'll get a call from Manchester Number starting from +44 161/0161 )