Role: Contract Processing Agent
Location: Shoreham-by-Sea, BN43 (Hybrid - 4 days office / 1 day WFH after probation)
Hours: Full Time
Pay: £25,000 per annum + performance-based bonus
An exciting opportunity has arisen for a Contract Processing Agent to join our client's customer operations team. This role plays a vital part in ensuring customer off-boarding processes are completed accurately, efficiently, and with a high level of professionalism.
Benefits:
* Hybrid working after probation
* Birthday leave & paid volunteering day
* Holiday trading and increased allowance with service
* Subsidised gym membership & Cycle to Work scheme
* Retail discounts, rewards, and recognition schemes
* Regular social events
* Free eyecare, financial advice & mental health support
* Interest-free travel loan & save-as-you-earn scheme (post-probation)
* Refer-a-friend rewards
The Requirements:
* Strong written and verbal communication skills
* Previous experience in a fast-paced administrative or processing role
* Excellent attention to detail with a methodical approach
* Ability to multitask and manage several process steps at once
* Strong organisational and time management skills
* Comfortable working independently and as part of a team
* Problem-solving skills and willingness to suggest improvements
* Competent in Microsoft Office, particularly Excel, Outlook, and Word
The Role:
* Manage the end-to-end processing of customer contracts
* Ensure off-boarding procedures are completed to a high standard
* Liaise with internal teams to coordinate smooth workflows
* Maintain accurate and organised records throughout the process
* Resolve any issues promptly and escalate where necessary
* Monitor progress against timelines and targets
* Suggest process improvements to enhance efficiency
* Contribute to a collaborative and supportive team culture
If you're highly organised, detail-focused, and thrive in a structured process-driven role, apply today or contact Jamie Watson at Clearline Recruitment on 01273 063769.