This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.Senior Pre-Sales EngineerDepartment: SalesEmployment Type: Permanent - Full TimeLocation: London (UK)Reporting To: Phuong MadrigaleDescriptionNuix creates innovative software that empowers organisations to simply and quickly find the truth from any data in a digital world. We are a passionate and talented team, delighting our customers with software that transforms data into actionable intelligence.We collaborate to provide innovative solutions for more than 2,000 customers in over 75 countries. Our customers include many of the world's top financial institutions, corporations and government departments, all major global regulatory agencies, leading security and law enforcement agencies, and all tier-one advisory firms and litigation support vendors.We offer a truly unique place to work, with passionate people who believe in our vision and mission, and exciting opportunities for those who seek them. Are you ready to be part of a global team that is changing how eDiscovery, information governance, forensic and electronic investigations are being conducted around the world?Role Overview:The Senior PreSales Engineer is a key technical leader in the sales process, providing deep expertise and guidance throughout the sales cycle. With 10-12 years of relevant experience, or 12-15 years without a degree, the Senior PreSales Engineer brings extensive technical, industry, and product knowledge, with the ability to engage directly with clients without sales support. They are responsible for shaping the technical aspects of the sales process, providing strategic direction, and ensuring the Nuix solutions align with clients' business needs.This individual is expected to deliver high-quality work independently, mentor junior team members, and advise both internal and external stakeholders, ensuring the strategic direction is clearly communicated. They will leverage their in-depth understanding of the Nuix platform, industry challenges, and customer requirements to drive successful engagements and contribute to the company's overall success.LocationThis position will be based in our London office. The candidate is required to attend the office a minimum of 3 days per week but may voluntarily elect to work either remotely or from the London office for the remaining days of the week. (We are in Holborn)Key ResponsibilitiesDomain Expertise: Serve as a subject matter expert in the eDiscovery, forensics, and data analytics industries, offering advanced insights into customer challenges and opportunities. Be able to frame Nuix's perspective within these industries, providing counterpoints when necessary, and advising on how Nuix should evolve.Client & Sales Engagement: Engage with clients directly to define project plans, milestones, and objectives, adjusting them based on emerging product capabilities. Provide answers on product roadmaps and key areas of functionality.Stakeholder Dialogue: Engage deeply with customer personas to shift perspectives, build trust, and advise on aligning solutions with stakeholder objectives. Help clients define success milestones and metrics, ensuring alignment with the broader business goals.Client Presentations & Closing: Take ownership of presenting complex material to clients, answering questions, and positioning Nuix as a trusted, expert consulting partner. Support Sales teams in finalizing the Closing Package and participate in Implementation Kickoffs.Handling Objections: Contribute to the library of resources capturing objections, developing strategies for handling difficult questions, and guiding Sales teams in overcoming resistance. Engage in discussions with clients on challenging objections and help create urgency for decisions.Customization of Nuix Advantage Packages: Advise clients on how to tailor Nuix Advantage packages to meet their specific needs, defining success milestones and ensuring that schedules align with client requirements.Lifecycle Management: Understand the full lifecycle of the sales opportunity, identifying and filling any gaps needed to finalize deals. Support Sales teams in navigating through complex negotiations and finalizing agreements.Internal Collaboration: Work cross-functionally with Sales, Marketing, Product, and Customer Success teams to ensure a unified approach to client engagement and deliverables. Assist in defining clear, actionable next steps and timelines for client projects.Skills, Knowledge and ExpertiseBA/BS in a relevant field (Computer Science, Mathematics, Statistics, Business, Marketing, Economics) or 12-15 years of relevant experience without a college degree.10-12 years of relevant experience in pre-sales engineering, technical consulting, or a similar field within eDiscovery, forensics, or data analytics.12-15 years of relevant experience without a degree but with significant expertise in the field.Proven experience working independently with minimal oversight, delivering quality results and leading cross-functional teams.Extensive knowledge of Nuix products and solutions, particularly in the context of eDiscovery, investigations, and data analytics.Advanced understanding of data management, eDiscovery processes (EDRM), and technical architecture.Familiarity with Windows OS, cloud platforms, virtual machines, and basic networking protocols.Fluency In EU languages: specifically German, Spanish, French, Italian are a plusSales & Client Engagement Skills:Proven track record of managing complex, long sales cycles and working directly with senior clients and executives.Ability to conduct high-level product demonstrations and presentations that address the needs and challenges of various stakeholder personas.Strong skills in handling client objections and presenting the value of Nuix solutions in compelling ways.Strategic Thinking & Influence:Deep understanding of customer challenges and the ability to provide strategic direction to align Nuix solutions with business objectives.Ability to work with senior leadership to define strategies for successful client engagements and align product capabilities with emerging use cases.Nuix is an equal opportunity employer including for Veterans and People with Disabilities. Don't let imposter syndrome hold you back! We welcome all applications and are a flexible employer.We strive to make any required adjustments where possible to make the process fair and equitable for everyone. If you need any accommodations throughout the interview process, please note this in your job application.About UsNuix is on an incredible journey of transformation, aligning our strengths with our ambitions to pursue greater opportunities. To find out more about who we are and what we are doing, please visit our web page.https://www.nuix.com/As we expand our global team and extend our skills and expertise, we are unified as one Nuix team guided by our shared values.Nuix VisionFinding Truth in a Digital World.Nuix Mission StatementNuix creates innovative software that empowers organizations to simply and quickly find the truth from any data in a digital world. We are a passionate and talented team, delighting our customers with software that transforms data into actionable intelligence.Nuix Values• TAKE OWNERSHIP• RESILIENT• UNAFRAID• TEAM NUIX• HERO OUR CUSTOMERSWe believe in these principles and seek to weave them into the fabric of our daily work at Nuix. In doing so, we co-create a dynamic and purposeful company culture that we can be proud of and want to belong to.
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