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Account Manager Role at Hilti
As an Account Manager, you are the face of Hilti and the foundation of our direct sales model. This role involves engaging in meaningful interactions with customers and adopting a consultative approach to support them in enhancing productivity, safety, and sustainability.
Who is Hilti?
Hilti is committed to innovation that improves productivity, safety, and sustainability in the global construction industry and beyond. We foster strong customer relationships to create products and solutions that make construction better. Our global team of 34,000 employees across more than 120 countries explores new possibilities, leverages their potential, owns their personal development, and builds lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked among the UK's Top 20 Best Workplaces by the Great Place to Work Institute.
What Does the Role Involve?
In your role as an Account Manager, no day will be the same. Your responsibilities include:
* Visiting sites and customers in the field, asking open questions to understand their needs, and providing tailored solutions.
* Demonstrating our innovative products and state-of-the-art software on-site.
* Developing 'focus' customers by building relationships and uncovering new business opportunities.
* Managing your sales area operationally, organizationally, and strategically, utilizing our top-in-class CRM system, Salesforce.
What Do We Offer?
At Hilti, we have a passionate, inclusive global team and a caring, performance-driven culture. We offer:
* Extensive onboarding & training in Manchester
* Incentives for top performers, including trips to New York City, Milan, and Miami
* A minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme
* 33.5 days’ holiday (including Bank Holidays) with options to buy additional days
* Private healthcare, life insurance, and wellbeing support
* 6% pension contribution
* Company vehicle and fuel/charging card
* Company laptop and mobile phone
* £2,000 reward for referring a successful candidate
What You Need Is:
Key qualities and skills include:
* Customer-facing/sales experience in any industry
* Solution-oriented mindset to identify customer pain points and needs
* Alignment with our values: commitment, teamwork, courage, and integrity
* Resilience and adaptability to engage with all customer levels
* Drive and motivation to succeed and overcome challenges
* Curiosity to learn, develop, and grow
* Excellent organizational skills for managing time and priorities independently
* Essential: Full manual UK driving license; points on license should be disclosed with expiry dates
Who Should Apply?
We welcome applicants from diverse backgrounds. Previous experience in sales or construction is not required. Success at Hilti depends on teamwork and ability, regardless of background. Please apply for only one role, and if suitable, you will be assigned to the best fit. The application process involves uploading your CV, answering short questions, an online assessment, and a pre-recorded video interview. Successful candidates will have a first interview, a day-in-the-life 'field ride', and a final interview with a Sales Director. We will cover travel expenses for interviews. If no suitable role is available now, we will keep you in our talent pool for future opportunities. Hilti is an equal opportunity employer, valuing contributions from all team members regardless of sex, gender, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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