Join us at Smartbox as a Repairs Assistant Administrator!
Are you a passionate Repairs Assistant Administrator looking to make a real impact by giving a voice to those without speech Smartbox is looking for a dedicated individual like you to join our team and contribute to enhancing the lives of people with disabilities.
Your Impact
As our Repairs Assistant Administrator, you will:
1. Organising and monitoring the collection of devices requiring repair, including arranging for the safe and efficient transportation of all items.
2. Organising and monitoring the collection of courtesy loan devices, including arranging for the safe and efficient transportation of all items with close coordination with the Repair Technician-Courtesy loan.
3. Collecting devices from Goods-In, unboxing, and arranging them on designated shelves and maintaining accurate tracking.
4. Accurately record all necessary details of received devices in the business system for traceability.
5. Preparing completed repairs and courtesy loan devices for safe transit and organising worldwide shipments, while maintaining an understanding of non-GB shipping requirements.
6. Preparing faulty Original Manufacturer Equipment (OME) for safe transit and organising worldwide shipments, ensuring compliance with non-GB shipping requirements.
7. Processing Repair Request forms into the business system, ensuring accurate and t...