Job Purpose To support and work alongside the Finance Billing team, processing bills upon receipt of payment whilst proactively clearing client account balances. Key Responsibilities Process MOJ payments upon receipt in accordance with Solicitors Accounts Rules. Monitoring of aged disbursements. Liaise with other departments & third parties when necessary to clear balances. Monitoring & clearing of residual balances within the MOJ Billing team Ensuring all concluded files are closed in a timely manner. Maintain a professional service to clients, sources & suppliers. Ensuring all ISO27001 requirements are met and adhered to. Observing and maintaining firm confidentiality in relation to all correspondence and communications Any other ad-hoc duties as and when required by the business Experience & Knowledge Good literacy and numeracy skills Working knowledge of MS Word and Excel Strong organisational, time management and administrative skills Strong communication skills both verbal and written Ability to cope under pressure Ability to work to deadlines An ability to work using own initiative within boundaries, as well as in a team, to achieve maximum results Good attention to detail and an ability to work effectively with people across a wide range of levels and responsibilities. Here at Carpenters group diversity and inclusion matters, it is integral to our culture and we welcome applications from everyone. We celebrate difference and believe in equal opportunities for all. About us Here at Carpenters Group, we’ve been providing legal and insurance services across the UK for over 30 years. We’ve grown from a small law firm into a 1500 people strong team made up of insurance professionals, legal experts and best in class corporate services, working across seven office locations. We work in partnership with household name insurers to deliver a variety of fully outsourced claim solutions. We also represent individuals who need expert legal support. As a great place to work our core values underpin how we behave. Our working environment is positive and informal, and we encourage people to work together to perform at their best. We understand that our success as a business depends on the success of our people, which is why we invest in your training, development and social projects, helping everyone to connect and grow. No matter what stage of your career, at Carpenters Group there is a place for you to achieve your potential. Benefits Minimum 25 days’ holiday plus bank holidays Holiday buy and sell scheme Hybrid working model 2 x Volunteering days to support charitable initiatives Matched Giving – up to £250 matched for personal charity fundraising for a registered charity Medicash cash plan – claim back dental / physio / optical appointments My Medicash App – including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools Discounts and cash back on travel and shopping through Medicash extras Life Assurance Scheme (4 x salary) Pension scheme Active network of Wellbeing Champions – providing mental health support Training and development opportunities Funded social events to connect with your colleagues Dress for your day policy