About you
* Do you have a passion for building amazing user experiences?
* Does empathising with users, understanding their pains, and identifying opportunities come as second nature to you?
* Are you passionate about continuously developing you and your teams' skills?
If so, this could be the role for you…
The role
As a UX Designer at Heywood you will help drive forward our software products ensuring users are at the centre of the solutions we design and build. You will work within our Product team, collaborating with other UX Designers, Researchers, and our Scrum teams to test hypothesis and learn fast.
Working with our Product Owners, you will define the problems that need to be solved and solutions with end users and/or customers. You will understand different research, prototyping and testing methods and know when and how to apply them.
As a UX Designer, your role is to advocate the value of user experience to all levels of the business, being able to gain buy in from internal and external stakeholders as well as your peers. You will need to be willing to get 'stuck-in' and help other teams with tasks such as understanding customer needs and provide guidance on UX best practices.
You will be…
* Experienced in working in UI/UX design for cross platform applications
* Comfortable working both solo and with development teams and within a design team
* Proficient with Figma or other wire-framing tools
* Comfortable with storytelling and justifying your work to stakeholders and customers
* Familiar with design thinking / user centred design projects and usability testing
* An understanding of accessibility and how to design for all users
* Experienced in using data tools such as Google Analytics and Hotjar or something similar and how to use data to inform design decisions.
* Desirable but not essential…
* Understanding of HTML and CSS.
* Comfortable conducting research sessions with customers and end users.
Please share a portfolio of previous work as part of your application.
Heywood has successfully driven quality pension administration outcomes for 50 years. Our mission is to make pension management simple, seamless and stress-free.
Data and innovation drive our technology-enabled solutions; we aim to transform how members navigate their financial journeys and take pride in providing the necessary tools and knowledge to tackle industry challenges.
Our emphasis on quality is the foundation of our success and the cornerstone of our commitment to the industry.
Today, our software plays a pivotal role in securing the financial futures of millions of people.
Second Floor, 3 Barrington Road, Altrincham,
Greater Manchester, WA14 1GY