Panel Support Manager
3-month contract
Inside IR35
Hybrid
Central band Scotland
Harvey Nash's public sector client is looking for a Panel Support Manager.
Key Responsibilities:
* Lead, manage, train and develop a team of panel support coordinators, ensuring consistent, high-quality administrative delivery.
* Support operational planning, including panel scheduling, resource allocation and prioritisation of applications.
* Ensure panel members receive proactive, professional administrative support before, during and after panels.
* Oversee the preparation, production and quality assurance of agendas, papers, minutes, records and correspondence.
* Drive continuous improvement of administrative systems, processes and service standards in line with a quality framework.
* Manage confidential and sensitive information in line with data protection and document control requirements.
* Support organisational responses to complaints, Freedom of Information and Data Subject Access Requests, ensuring statutory timescales are met.
* Contribute to organisation-wide projects and service improvement initiatives.
* Work flexibly and collaboratively to ensure effective operational cover at all times.
Essential Skills & Experience