Waterton Park Hotel is a beautiful 4-star lakeside hotel and spa set within the stunning Yorkshire countryside. Our spa offers a wide range of luxury treatments and wellness experiences, making it a popular choice for both hotel guests and local members.
We are seeking an experienced and motivated Head Therapist to lead our Spa & Wellness team. This is a fantastic opportunity for a skilled therapist with leadership qualities to step into a senior role, taking responsibility for the day-to-day running of the spa treatment areas and ensuring an exceptional experience for all guests.
Key Responsibilities:
* Delivering a wide range of treatments to the highest professional standard
* Leading, motivating, and developing a small team of therapists
* Overseeing treatment schedules, rotas, and daily operations
* Ensuring all therapists follow brand and treatment protocols consistently
* Supporting with recruitment, training, and performance reviews
* Maintaining cleanliness, hygiene, and professional presentation within treatment rooms
* Assisting with stock control and product ordering
* Driving retail sales and upselling treatments/packages to maximise revenue
* Acting as a role model in customer service, professionalism, and wellbeing
About You:
* NVQ Level 3 Beauty Therapy (or equivalent) is essential
* Minimum 2 years' experience as a Spa/Beauty Therapist (previous supervisory or leadership experience desirable)
* Confident in delivering a wide range of face, body, and holistic treatments
* Strong organisational and communication skills
* A team player with the ability to inspire and support colleagues
* Passionate about wellness, customer care, and continuous development
What We Offer
* Tips and retail commission
* Staff discounts on spa treatments, hotel stays, and dining
* Free parking and staff meals on duty
* Ongoing training and career development opportunities
* A supportive and friendly working environment in a stunning location
How to Apply:
If you're an experienced therapist ready to take the next step in your career and lead a passionate spa team, we'd love to hear from you.
Job Type: Full-time
Pay: £27,248.00 per year
Benefits:
* Company pension
* Cycle to work scheme
* Employee discount
* Free parking
* On-site gym
* On-site parking
Work Location: In person