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Operations executive

Milton (Cambridgeshire)
Permanent
Incentivesmart
Operations executive
Posted: 5 April
Offer description

Are you an ambitious, organised Administrator/Account Executive whos ready to take the next step in your career with an exciting business? If the answer is yes, wed love to hear from you!

Salary: £26,500
Location: Incentivesmart Ltd, Unity Place, 200 Grafton Gate, Milton Keynes, MK9 1UP
Role Type: Full Time / Permanent / 9-5:30 / Monday Friday / Hybrid Working Options*
Reporting To: Head of Operations

Core Responsibilities:
* Keep our rewards catalogue up to date, inspiring and relevant at all times
* Rigorously maintain data/product consistency and quality - text, images and videos
* Work closely with suppliers, ensuring SLAs are met
* Deliver best in class customer service via phone, email and live chat
* Coordinating and placing reward orders with suppliers
* Create compelling product promotions
* Maintaining process guides and other relevant documentation
* Work with our Finance team to review costs and margins
* Ad-hoc office administration tasks as required

Personal skills required:
1. Strong communication skills (both written and verbal)
2. Exceptional attention to detail
3. Excellent organisational and problem-solving skills
4. Goal focused, able to work to set SLAs
5. A positive, pro-active attitude
6. A will...

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