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Job Title: Sales Assistant
We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.
Responsibilities:
1. Providing a knowledgeable and seamless customer experience for all customers that enter the store.
2. Continuously maintaining clean and tidy stock standards on the shop floor for customers at all times.
3. Collaborating with team members to achieve sales and KPI targets through knowledge of current trends, in-store promotions, and store processes.
4. Driving sales to ensure targets are achieved and exceeded where possible.
5. Utilising in-store devices to offer the full product range to customers.
6. Providing alternatives and upselling at every opportunity.
7. Replenishing stock levels as needed, ensuring the full range is available on the shop floor.
8. Ensuring products are correctly priced.
9. Deputising for other staff, working within departments, or performing other duties as required.
10. Representing JD Sports professionally at all times.
11. Conducting work in a safe and responsible manner.
Role Objectives and KPIs:
1. Providing exceptional service to ensure customer satisfaction and retention.
2. Actively driving sales to support the store in meeting and exceeding financial goals.
3. Ensuring timely and accurate replenishment of stock to maintain product availability.
Skills and Experience:
1. A positive attitude towards a fast-paced, customer-focused retail environment.
2. Enthusiasm for viewing challenges as opportunities for personal and professional development.
3. Confident interpersonal and communication skills, thriving in social situations through engagement with customers.
4. Flexibility to work various shifts, including weekends and holidays, based on store needs.
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