We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
At DX, we know our people are our foundation of success. If you want to develop your career, DX will provide the training and the opportunities! The Contract Manager is to ensure the service, image and performance of the contract in line with the customer's expectations. The Contract Manager will also maximise contract profitability, control costs, invoicing and ensure the timely submission of financial data. The role of the Contract Manager is also to ensure service level targets are achieved and exceeded whilst minimising delivery and collection costs in line with budget. In addition to this, the Contract Manage must manage all aspects of the contracts service centre ensuring the achievement of the contracts KPI's as set out by both company and the customer.
Evident line management experience in production/logistics/mail/ parcels services environment to at least the same level of responsibility.
Proven record of successful Customer interface and supplier management. Ability to manage commercial relationships with customers and suppliers through the maintenance of service/product processes to deliver excellent customer service; Competitive Rates of Pay
Company Funded Health Cash Plan
Holidays: 25 days increasing with length of service + bank holidays
Long Service Recognition scheme
Company Pension Scheme
Life Assurance
Employee Assistance programme including 24/7 Virtual GP
DX Discounts Portal
Excellent opportunities for career progression and more!!