Job Title: IT Support Officer
Reference: Brent 5280974
Pay rate: £19.46 per hour PAYE
Role length: Anticipated 3 months
Working arrangements: Office based in Westminster. Occasional visits to the Brent office may be required.
DBS requirement: Basic DBS
The role
We are seeking an IT Support Officer to provide high‑quality technical support and customer service at the Westminster office. Demonstrate excellent communication and customer service skills, with the ability to resolve issues efficiently and professionally.
Key responsibilities
* Provide IT support to staff, ensuring timely resolution of technical issues
* Support users with any IT queries
* Log, monitor and update incidents through the service desk system
* Maintain accurate records of equipment and software assets
* Ensure compliance with IT security and data protection policies
Qualifications
* Previous experience in a similar role
* Excellent communication skills
* Excellent customer service skills
* Ability to problem solve
How to Apply
Quote the Job Title and Reference Number in your application. Submit your CV in Word format. Applications are reviewed on a rolling basis—early submission is recommended.
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