Service Advisor - Groundcare Division
Location: Maldon
Hours: 40 hours per week - Monday–Friday, 8:00am–5:00pm (1-hour unpaid lunch)
Salary: DOE - Plus Bonus & Overtime
Holt Recruitment is working on behalf of a well-established client to recruit a Service Advisor to support the day-to-day operation of their Horticultural Service Department at their branch in the Maldon area.
As a Service Advisor you will play a key role in ensuring the smooth and efficient running of the horticultural service division. You will work closely with the workshop, parts, and warranty teams to deliver an excellent service experience while supporting customers.
Key Responsibilities & Experience
Previous experience within, or a strong understanding of, a service department environment
Industry experience in horticultural, agricultural, construction, or automotive sectors advantageous
Proven ability to manage existing customer accounts and develop new relationships
Confident handling a wide range of customer queries and expectations
Strong administrative skills including job card preparation, accurate record-keeping, and coordination with Parts and Warranty teams
Commitment to delivering high standards of customer service
Self-motivated and proactive, with the ability to work using own initiative
Strong organisational skills with the ability to multitask and prioritise
Able to handle confidential information with discretion and integrity
Energetic, enthusiastic, and customer-focused
Flexible and comfortable working across office and workshop environments
A collaborative team player who contributes positively to the wider businessAdditional Information
Start Date: Subject to candidate’s notice period
Additional Hours: Weekend and additional hours may be required on a rota basis during peak periods (e.g. harvest) - Paid at enhanced rate. (1.5x) Benefits
32 days annual leave (including bank holidays)
Company Sick Pay Scheme
Workplace Pension
Employee Referral Bonus Scheme
Life Assurance Cover (2x salary)
Plus many moreIf you have the shills for this role and ready to take the next step with a well-established company apply now. Alternatively, call David at Holt Recruitment on (phone number removed).
Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. Specialising in Plant, Agricultural, Powered Access, Forklift, Lift & Access, Static plant We recruit across the UK for Mobile Plant Engineer, Mobile Plant Fitter, Plant Engineer, Plant Fitter, Agricultural Engineer, Agricultural Mechanic, Powered Access Engineer, Forklift Engineer, MHE Engineer, Generator Engineer.
DH