McDonald's is one of the most recognized brands in the world, and our core values include Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunities accessible to all.
As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include welcoming children, handing out balloons, organizing special events, attending to customers' needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. It’s important to establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
You will work in a fast-paced, high-energy environment. We’re looking for someone with a genuine smile, the ability to connect with customers, and to make them feel valued.
Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and eye contact are essential. Maintaining high energy levels while working efficiently and productively is also important.
The benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.
Flexible Working
Work hours that fit around you and your life’s surprises.
Employee Assistance Programme
Supporting your overall wellbeing with counselling, mental health support, life management, medical guidance, and helpful resources.
Travel
Enjoy staycations or trips abroad with discounts on travel fares.
Gain Transferrable Skills
Whether full-time or part-time, your role will teach you skills for life.
Groceries & Food
Employee meal discounts at work and discounts on groceries at major supermarkets.
Emotional Health Support
Supporting your mental and emotional wellbeing and helping you cope with life events.
Meals at Work
You can choose food from our restaurant menu during your break and try the latest promotions.
Discounted Gym Memberships
Stay fit and healthy with discounts on gym memberships.
Meet the McD's Team
Our team members share their experiences:
* Crew Member: "There’s always support as you’re doing the role."
* Shift Leader: "You have the opportunity to develop and progress. McDonald’s has a great training programme and has supported me to become a Shift Leader."
* Customer Experience Leader: "McDonald’s helps me do my job by letting me be myself."
Location: Highbridge - Bristol Road, Unit B Oaktree Park, Highbridge, United Kingdom, TA9 4HA
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