Job Description
At European Electronique (EE), we believe in the transformative power of technology. As a top 100 VAR established in 1987, we have a long-standing reputation for delivering successful IT projects across both public and private sectors. As part of our Managed Service provision we work with U18, HE & FE education providers to ensure seamless end to end on site IT delivery.
This role will be based at a prestigious independent school in Reading, Berkshire (Crosfields School). You would be joining our Network Manager and IT apprentice to ensure excellence and reliability of the entire IT portfolio. This is a unique role, as the hours of work are Term Time only + 2 weeks.
You will contribute to the provision of customer focused, cost effective IT support services, supporting students, teaching and administrative staff. The applicant will be responsible for maintaining effective service delivery standards and will provide hardware and software support to the IT department in order to ensure a high standard of service to students and staff.
Key Responsibilities
1. To provide a professional first line technical advisory and diagnostic support service to both staff and students within a Service Desk environment.
2. To ensure that all reported technical issues are dealt with professionally and competently and that t...