Overview
The Food & Beverage Assistant will serve food and drinks within any bar or catering facility within the site to the required business standard, whilst providing excellent customer service.
Responsibilities
* Strive to learn and carry out all roles within the bar and catering team to provide the business with a multi-functional employee who can be utilised throughout the business.
* Gain and maintain an excellent product knowledge and ensure it is kept up to date with any changes or new products.
* Have a good allergen understanding to the required level.
* Be able to prepare tables for guests if needed, including linen, cutlery and glassware.
* Be able to set up a bar ready for arrival of customers.
* Take food and beverage orders in a timely manner.
* Ensure stock rotation is carried out when replenishing food and drink areas; record wastage in the correct way.
* Assist with cellar duties, line cleaning and deliveries when required.
* Transport and serve food within catering outlets following SFBB guidelines and stadium practices.
* Ensure all line cleaning is complete and maintained.
* Maintain a clean, tidy and safe working environment; raise any concerns to your manager in a timely manner.
* Be vigilant to the Challenge 21 policy and record all findings following company guidelines.
* Provide excellent customer service at all times.
* Cash handling and cash report reconciliation.
* High level of interpersonal skills.
* Basic food handling and preparation.
* Personable and have an excellent approach towards time management.
* Works well under pressure.
* Customer service focused (internal and external).
Benefits
Arena Racing Company does so much more than lead the UK's largest horse racing group. We have 21 racing venues showcasing horse racing, greyhound racing, golf courses, hotels and events. In short, leisure, entertainment, media production and global distribution are at the heart of what we do, making it an exciting and diverse place to work!
* Annual passes to attend any of our 21 venues
* Discounted food & ARC days out
* Cycle to work scheme
* Holiday allowance increasing with length of service up to 28 days
* Company life assurance scheme
* Discretionary group annual bonus schemes to reward your hard work
* Support with study through our study assistance schemes
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