Based in Tunbridge Wells and reporting to the Client Services Manager, the Client Services Coordinator will provide general administration support to the Client Services Department.
Duties:
* Provide general administration and support for the Client Services Department.
* Undertake the preparation and running of Planned Preventative Maintenance Contracts, remedial works and requests for callouts in an efficient manner.
* Operate and keep up to date all systems of filing and recording as required by company procedures and efficiently.
* Have clear and efficient communication skills, both written and spoken, with all levels of customer, supplier and work colleagues.
* Efficiently manage time to achieve maximum results and avoid delays.
* Understand and operate within the company authority structure, willingly receive fair and reasonable instructions.
* Make and keep commitments but do not undertake the unachievable, and where appropriate to properly delegate tasks.
* Manage telephone and email correspondence.
* Adhere to the requirements of the Company Handbook.
Areas of Responsibility:
* Administrative & Coordination
* Planned Maintenance & Extra Works
* Health & Safety & Compliance
* Finance & Invoicing
Skills & Requirements:
* Current / previous customer service experience within an office environment.
* Strong IT and admin skills with the ability to learn internal systems.
* Excellent communication and time management.
* Ability to follow instructions, meet deadlines independently or working collaboratively.
* Flexibility to adapt as the role evolves and undertake any ad/hoc duties as required.
Hours of Work:
Monday to Friday - 0830 to 1730.
Free on-site parking