Outbound Onboarding Team Leader
Were hiring a results-driven Team Leader to manage an outbound onboarding team focused on converting new leads into active customers.
This role is ideal for someone from a sales, contact centre, or high-volume customer environment who thrives in a target-driven setting. Industry experience isnt essential.
Key Responsibilities
* Lead and coach a team to achieve conversion and revenue targets
* Drive outbound activity (calls, follow-ups, pipeline management)
* Improve lead conversion and customer engagement
* Monitor performance metrics and act on insights
* Build a high-energy, results-focused team culture
* Ensure consistent, high-quality customer conversations
What Were Looking For
* Experience leading or coaching a performance-driven team
* Background in sales, telesales, or contact centre environments
* Strong focus on targets, performance, and results
* Confident communicator with good coaching skills
* Data-driven and commercially minded
What Youll Bring
* Energy, resilience, and accountability
* A hands-on leadership style
* A drive to improve performance and processes
Success Measures
* Conversion rates
* Team performance vs targets
* Activity levels and pipeline progression
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