Accounts Receivable Senior Assistant - DurhamINTERVIEWS ARE EXPECTED TO BE HELD ON WEDNESDAY 16TH JULY 2025We will be reviewing applications for this position as we receive them, so please ensure you upload all relevant documents to your application when submitting your application. We will be arranging interviews in line with this arrangement. The Role and Department The Accounts Receivable Senior Assistant is a role within the Finance Department which includes the transactional processing areas Accounts Payable, Accounts Receivable, Treasury & Cash Management and Capital Management as well as the Financial Accounting functions. The Accounts Receivable Senior Assistant will report to the Accounts Receivable Assistant Manager this is a business facing function supporting the organisation as a whole and at all levels with respect to Accounts Receivable and the tasks associated with the role include: Processing of internal and external invoicing in a timely manner Processing of receipts to customer accounts in a timely manner Apply unapplied receipts in a timely manner Assist all student help desk services, e mails, webpages etc Provide a responsive and proactive support service for stakeholders Ensuring the Universities regulations and policies are adhered whilst dealing with student and Commercial customer accounts Support the maintenance of Customer accounts within the Accounts Receivable ledger Providing information for the support of Management Information packs Provision of face to face various services relating to students Assist in the maintenance of Accounts Receivable SharePoint site Maintain and update the team Standard Operating Procedures to ensure they reflect current practices Assist with direct debit collection services. Process adjustments to charges arising for a variety of reasons with prior approval. Any other duties associated with the post This is a hybrid role so will involve a minimum of 40% (2 days) in the office each week. From early 2025 the base location for this role will change from our Durham City Centre site to our exciting new professional services hub based at Boldon House. Boldon House is situated on the outskirts of Durham near the Arnison Centre in Pity Me. Boldon House will bring a number of professional services teams together in a vibrant office environment which supports collaborative working and is designed to embrace hybrid working. To find out more about this project, please visit this webpage: Boldon House - Durham University.Further information about the role and the responsibilities is at the bottom of this job description.