Overview
We are seeking a dedicated and dynamic Assistant Manager to join our team. The ideal candidate will possess strong leadership qualities and a passion for retail management. This role is essential in supporting the daily operations of our store, ensuring exceptional customer service, and driving sales performance. The Assistant Manager will work closely with the management team to foster a positive work environment and enhance team productivity.
Responsibilities
* Assist in overseeing daily store operations and ensure compliance with company policies.
* Supervise and lead a team of staff members, providing guidance and support to enhance performance.
* Manage inventory levels, merchandising displays, and stock replenishment to optimise sales.
* Foster excellent customer relationships by ensuring high standards of service and addressing any concerns promptly.
* Collaborate with the management team to develop sales strategies and promotional activities.
* Maintain organisational standards in administrative tasks, including scheduling, reporting, and record-keeping.
* Train new employees on store procedures, sales techniques, and product knowledge.
* Utilise strong communication skills to facilitate effective interactions with customers and team members.
Experience
* Proven experience in a supervisory or management role within a retail environment is essential.
* Bilingual or multilingual abilities are highly desirable to cater to our diverse customer base.
* Demonstrated leadership skills with a focus on team management and development.
* Strong organisational skills with the ability to manage time effectively in a fast-paced setting.
* Proficient in merchandising techniques that drive sales performance.
* Excellent communication skills, both verbal and written, along with professional phone etiquette.
* Previous administrative experience is an advantage to support operational tasks efficiently. Join us as an Assistant Manager where you can make a significant impact on our team's success while delivering outstanding service to our customers.
Job Types: Full-time, Part-time, Permanent, Temporary, Zero hours contract
Pay: £13.00-£14.00 per hour
Benefits:
* Casual dress
* Company pension
* Employee discount
* Flexitime
* Referral programme
Work Location: In person