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Programme support manager

Blackburn
East Lancashire Hospitals NHS Trust
Support manager
Posted: 21 August
Offer description

Job overview

*Please ensure you have agreement for a secondment prior to applying*

Are you passionate about driving change and supporting strategic transformation? We’re looking for a motivated and organised Project Support Manager to join our Programme Management Office (PMO) at Royal Blackburn Hospital. This is an exciting opportunity to be part of a dynamic team that plays a key role in delivering high-impact projects across the Trust.


Main duties of the job

In this role, you’ll manage your own projects while also supporting wider transformation initiatives. You’ll be responsible for maintaining project documentation, tracking performance, coordinating governance processes, and producing high-quality reports and presentations. You’ll work closely with stakeholders across clinical, managerial, and administrative teams to ensure projects are delivered effectively and aligned with strategic priorities.


Working for our organisation

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work.


Detailed job description and main responsibilities

We’re looking for someone with strong communication and organisational skills, a good understanding of project management principles, and the ability to work both independently and collaboratively. If you thrive in a fast-paced environment and are ready to make a real difference, we’d love to hear from you.

You will:

* Manage and support delivery of projects across the Trust, including maintaining project plans and documentation.
* Coordinate reporting processes and produce clear, concise reports and presentations for internal and external stakeholders.
* Lead stakeholder engagement and ensure effective communication across project teams.
* Support the PMO in maintaining governance frameworks and assurance processes.
* Align project tracking with data from Information Services, Finance, and HR.
* Promote best practice in project management and contribute to continuous improvement.
* Attend and present at key meetings, boards, and PMO forums.
* Monitor project resources, risks, and interdependencies, escalating issues as needed.


Person specification


Qualifications


Essential criteria

* Educated to degree level or equivalent experience/training


Desirable criteria

* Project Management and qualification or equivalent experience


Experience


Essential criteria

* Understanding of project management methodology and experience of maintaining project documentation including creating or contributing to reporting
* Experience working on a change management project
* Experience of analysing and interpreting data
* Experience of working in multi-disciplinary teams
* Understanding of NHS and social care strategic and operational planning processes


Desirable criteria

* Experience of interacting with clinical and operational areas and department


Knowledge and skills


Essential criteria

* Digitally confident with good IT skills and a flexible approach to learning and using new software solutions
* Ability to work autonomously and with own initiative with proactive approach to tight deadlines
* Ability to effectively mmanage a variety of tasks with possibly competing deadlines
* Ability to plan and organise complex activities
* High level communication skills including written and verbal skills with the ability to produce clear, concise, timely and well presented outputs
* Ability to analyse and data and communicate findings


Desirable criteria

* Project Management programmes / software


Personal Attributes


Essential criteria

* Excellent organisational skills and the ability to work independently and as part of a team
* Able to work autonomously within the constraints of of agreed boundaries, policies and procedures.
* Ability to work with staff at all levels both internally and externally.
* Be self-motivated and flexible in approach to new ideas
* Seek and receive feedback and contribute compassionately with providing feedback to others


Other


Essential criteria

* Access to transport for work purposes

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