Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
At M Group Energy, we’re enabling the energy essential to support our lives.
We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation.
This role will be within our Metering team. You’ll join the leading provider of metering services in the UK energy retail sector, we provide efficient and flexible services for gas, electricity and water meters.
Our meter readers install, maintain and manage meters to make sure customers are billed correctly and energy usage patterns are monitored.
Want to come and be a part of it?
What will you be doing?
As a Field Manager, you’ll play a pivotal role in leading and motivating a team of up to 30 field-based Smart Maintenance Engineers. You will own the day‑to‑day operational performance of your geographical area, driving safety, efficiency, quality and continuous improvement. This is a role where you’ll make a real difference—supporting your team, enhancing customer outcomes and shaping the success of our services.
You’ll work autonomously, but never alone—collaborating closely with other Field Managers, operational leaders and support functions to deliver against our strategic goals. You will be home based with a regular travel across AL, CB, CM, CO, EN, HA, LU, NR, PE, LN, NG, DE, LE, NN, MK postcodes.
You’ll be responsible for the overall performance and wellbeing of your team, ensuring they have everything they need to succeed. Your day-to-day responsibilities include:
Leading, motivating and developing a dispersed team of Smart Maintenance Engineers
Owning operational delivery, financial performance and business KPIs within your area
Ensuring efficient scheduling and distribution of work
Managing performance, coaching individuals and implementing improvement plans where needed
Driving a strong safety culture, ensuring PPE, equipment and processes are in place and followed
Investigating incidents and complaints, ensuring accurate root cause analysis and timely closure
Ensuring high-quality data and using MI insights to drive improvements
Championing communication—making sure updates are understood and actioned
Collaborating across regions to share best practice and drive continuous improvement
This is a varied, hands‑on leadership role where no two days are the same—and where your decisions directly influence service quality, customer experience and business success.
What you’ll bring
Experience managing a field‑based workforce, ideally in energy or a related sector
Strong operational management background with a focus on performance and safe delivery
Analytical mindset with the ability to interpret data and use insights to drive improvements
Confident, people‑centric leader able to support, challenge and inspire
Experience managing dispersed teams and balancing multiple priorities
Excellent communication skills and proficiency in Microsoft 365
IOSH Managing Safely qualification (or willingness to achieve it)
What’s in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include;
• Matched or contributory pension scheme
• Online GP service, 24 hours a day, 365 days a year
• Employee assistance programme
• My Rewards portal, access to 1000’s of retail discounts
• Life assurance
• Cycle to work, salary finance and give as you earn schemes
• Enhanced maternity, paternity leave and adoption leave
• Reward and recognition scheme
In addition, this role offers;
• Company van/vehicle and fuel card for business use (telematics installed)
• Discretionary bonus scheme
• Recommend a friend – get rewarded for introducing people to us!
• 25 days plus bank holiday
About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
We’re responsible and go further for our people, clients, communities and the planet
We’re open and seek new and better ways of exceeding expectations
We’re together and as one team; the whole is greater than the sum of the parts
We’re ambitious and embrace opportunity, to lead essential infrastructure services for life
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.
For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
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