With a fleet of 3,000 cycles, our Cycle Centre is a thriving hub and a key part of the Center Parcs experience. Our dedicated team is responsible for ensuring our cycles and equipment are ready to hire out to our guests twice per week.
CYCLE CENTRE ASSISTANT | £12.37 per hour
As part of the Cycle Centre team, you will be required to deliver excellent service to our guests when allocating cycles and selling cycle accessories from the Cycle Centre shop.
This is a practical customer facing role, requiring a cheerful and confident communicator, who would relish the chance to undertake a busy and physically demanding job that's right at the heart of village life.
Please note that to apply for a role with us, you must be able to reliably commute to Center Parcs Whinfell Forest (CA10 2DW), as it is not easily accessible by public transport. If you plan to use public transport, please follow this link for a realistic overview of your commute: Plan Your Journey
HOURS OF WORK
You will be contracted to work 80 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period. Shifts will typically fall between 8.30am and 5pm on Tuesday, Wednesday, Thursday, and weekends, and between 7am and 8pm on Monday and Friday.
As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis.
ABOUT YOU
Essential requirements:
1. Good communication skills
2. Ability to perform under pressure
3. Friendly, genuine and warm towards guests and colleagues
4. Works well in a team
Desirable requirements:
5. Full driving licence with experience of driving with a trailer
6. Cytech Level 2 qualification or equivalent
7. Previous experience of working in a customer service environment
ABOUT THE BENEFITS
Center Parcs is a fantastic place to work, and the benefits are as impressive as they are unique. Here are just a few:
8. Colleague Bonus Scheme
9. Pension Scheme with Life Assurance
10. Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
11. Free use of our leisure facilities
12. Discounted Center Parcs breaks
13. 20% discount in our restaurant and retail outlets
14. Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
15. An Employee Assistance Program - providing support on financial, health and legal matters
16. Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications
If this sounds like your ideal job, then we'd love to see your application.
Closing date: 2nd March 2026
Interviews to be held: Ongoing
Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.
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At Center Parcs, everyone's welcome.
We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.
We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.