Job Summary
We are seeking a friendly and enthusiastic Gift Shop Associate to join our team. The ideal candidate will be responsible for providing excellent customer service, assisting customers with their purchases, and maintaining an inviting shop environment. This role requires strong communication skills and a passion for merchandising, as well as the ability to engage with diverse customers.
Responsibilities
* Greet customers warmly and assist them in selecting gifts and merchandise.
* Maintain an organised and visually appealing shop layout through effective merchandising.
* Process transactions accurately using the till, ensuring basic math skills are applied.
* Engage in upselling techniques to enhance customer experience and increase sales.
* Answer customer inquiries with professionalism, demonstrating excellent phone etiquette.
* Keep track of inventory levels and assist with stock replenishment as needed.
* Collaborate with team members to ensure smooth daily operations and exceptional service delivery.
Experience
* Previous experience in retail or customer service is preferred.
* Multilingual or bilingual abilities, particularly in English and Spanish, are highly desirable.
* Strong organisational skills and time management capabilities to handle multiple tasks efficiently.
* Excellent communication skills to interact effectively with customers from diverse backgrounds.
* A keen eye for merchandising to create attractive displays that draw customer interest. If you are passionate about providing outstanding service and enjoy working in a dynamic environment, we encourage you to apply for this exciting opportunity as a Gift Shop Associate.
Job Type: Part-time
Pay: £12.84-£15.97 per hour
Expected hours: 20 per week
Work Location: In person