Overview
The Role… At Soho House, as Assistant Health Club Manager, you will be a passionate and strategic leader, committed to creating an exceptional member experience while championing health, fitness and wellbeing within Soho Health Club. You will work closely with the Health Club Manager to oversee the day-to-day operations of the health club, lead and develop a high-performing team, ensure safety and cleanliness standards are upheld, drive member engagement and contribute to achieving financial targets and broader strategic goals.
What’s in it for you?
* Weekly Pay
* Team meal whilst on shift prepared by our chefs
* Every House Membership
* 50% off Food & Drink, 7 days a week
* Staff Room Rate; Any Bedroom, Any House, $100 a night
* Private Health and Dental Care
* Life Assurance
* Day off on your birthday
* Up to 50% Staff Discount on Cowshed & Soho Home
* In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice
* Free Counselling Sessions
* Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate
* Continuous training to develop yourself personally and professionally
* Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Key duties
* Lead, coach, and develop a high-performing fitness & health club team
* Own recruitment, onboarding, training, performance, and scheduling
* Ensure exceptional member experiences across gym, pools, studios, courts, and changing facilities
* Maintain outstanding presentation, cleanliness, and safety standards across all areas
* Oversee full Health & Safety compliance, including training, certifications, and incident reporting
* Manage equipment upkeep, servicing, and operational readiness
* Monitor member feedback, usage data, and performance KPIs to drive improvement
* Deliver against budgeted targets, class programming KPIs, and PT revenue
* Collaborate with Wellness, Spa, and F&B teams to enhance the end-to-end guest journey
* Identify fitness and wellness trends, launching innovative programmes and partnerships
What we are looking for
* 5+ years’ experience in a high-profile fitness or wellness environment, ideally within a members’ club or hospitality setting
* Strong leadership with proven success in recruitment, training and performance management
* Strategic, target-driven and results-oriented
* Excellent organizational and communication skills
* Collaborative and comfortable working cross-functionally
* Highly adaptable, hands-on and solutions-focused
* Passionate about health & wellness, with high standards of service delivery
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