Trainee Generalist Advisers
Ref: 2026-ADV1
Job Title: Trainee Generalist Advisers
Salary: £26,403 per annum based on a 37-hour week. This will increase to £28,598 per annum upon completion of or where the applicant possesses, a Citizens Advice Generalist Certificate
Pension: 8% pension supplement payable (subject to 2% employee contribution)
Hours: Full time - 37 hours per week.
Holidays: 37 days per annum (including Bank Holidays and fixed days).
Duration: Permanent
Closing Date: Monday 23rd March 2026 5.00pm
Role Purpose
* To interview and advise clients flexibly through multiple channels including face to face, outreach at venues across the city, telephone and electronic media
* Provide advice on a range of issues using the Citizens Advice Advisernet system and other resources provided
Application Process
CVs are accepted. Candidates submitting CVs who are being considered for interview will be required to complete an application pack. To send your CV to us, or to request further information or an application pack, please email: recruitment@newportca.org.uk and quote reference number 2026-ADV1
Qualifications
Applicants for this post must have a strong commitment to equality and social justice.
Equal Opportunities Statement
We welcome applications that reflect the diversity of the communities we serve.
We aim to be an equal opportunities employer.
Charity Registration Number: 1118855
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