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Sc cleared first line service desk analyst - 467863

Milton (Cambridgeshire)
Permanent
Experis It
Service desk analyst
Posted: 19h ago
Offer description

SC Cleared First Line Service Desk Analyst



12-Month Contract - Multiple Openings - Long-Term Engagement



Location



Milton Keynes or Nottingham (office-based)



Contract Duration



02 March 2026 - 31 March 2027



Number of Roles



20 positions approved for initial release



Pay Rates

* Umbrella (Inside IR35): £18.32 per hour


A stable, long-term contract offering consistent weekday hours within a structured Service Desk environment.



Role Overview



We are recruiting SC Cleared First Line Service Desk Analysts to support a large, secure enterprise environment for a high-profile customer.
This role forms part of a professional Service Desk function and acts as the first point of contact for IT-related incidents and service requests. The focus is on delivering a high-quality customer experience while meeting agreed SLA targets.
Although primarily a first line role, there will be opportunity for limited second line exposure, making this suitable for candidates looking to broaden their technical experience.



Working Pattern

* Monday to Friday
* Rotational shifts covering 08:00 - 18:00
* Office-based role in either Milton Keynes or Nottingham


Key Responsibilities

1. Acting as the first point of contact for end users via phone, email and ticketin...

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