Job Description
Technical Skills:
Support the networking projects and changes by providing input from infra (VMWare, OS and desktop) perspective.
· Supporting and dealing with Vendors coming for hands and feet support to the manufacturing site
· Support for end point interaction with manufacturing and office networks; network switches, routers, firewalls, wireless access points, printers, battery backups, digital signage, security cameras, security intercoms, card access, time clocks, PLCs
· Management of physical network infrastructure of manufacturing and office locations; MDFs, IDFs, data closets
· Support multiple network environments relating to office, manufacturing, warehouse, development, test cells, security.
· Projects at local sites
· Help and troubleshooting with VoIP devices.
· Network administration: IP addressing, routing, etc.
· CGD Support: Identify and resolve user hardware/workstation problems.
· Support installation/configuration/troubleshooting of Cisco IOS LAN Switches.
· Coordinates and/or performs installation, troubleshooting, and repair of voice and data cabling in wiring IDF (intermediate distribution facilities) closets and computer rooms.
· Network components, wiring and cabling methods, concepts, various applications and assure local building codes are adhered to.
· Thorough understanding of the technical aspects of LAN/WAN hardware and software.
· Provide assistance in identifying and documenting processes and procedures.
· Assist Network Operations with troubleshooting network connectivity issues.
· Proficient in managing multiple networking projects in various areas of the facility.
· Act as a focal point for mission critical data centre networking problem resolution for Cisco Equipment, including virtual switches, VLAN, Spanning Tree.
Break/fix hardware and software support, including troubleshooting at the desktop for problem determination
Perform preventative maintenance on all workstations
Installing software on the client systems.
Proficiency in Windows Operating Systems
Coordinate with third-party vendors to resolve hardware problems, as required
Install and test replacement parts
Knowledge and Experience in the Configuration, Setup and Support of RF Scanners
Printing support – Zebra Printers, and other Label printers.
Desktop and Laptop support
Basic troubleshooting support of LAN devices, servers and networked printers.
Basic understanding of network terminologies
Solves day to day issues and performs root cause analysis of common/major problems
Other Skills
Ability to coordinate with external third party supplier to provide level 2 and 3 support
High integrity and customer focus
Problem solving/root causing skills
Thanks & Regards,
Pooja K | Technical Recruiter
UK/EU AmpsTek Services Limited
Mail ID: pooja.k@ampstek.com