Are you experienced with administration work? Do you have experience in customer service with administration? We have an opportunity for a Customer service administration in Hucknall location. Job Title: Customer service administration Duration: Long term contract Location: Hucknall Salary: £12.50 p/h Working hours: 35 hours Main Purpose of the Role: Facilitate the accurate and timely execution of transversal business processes across Customer Services and Back Office functions Monitor performance of business processes to ensure outputs meet required standards (accuracy, efficiency, quality, and timeliness) Provide administrative support to the Invoicing Team, including creating, downloading, and outsourcing customer invoices Handle customer requests relating to purchase orders and copy invoices, ensuring queries are resolved promptly Monitor and manage multiple shared inboxes, triaging and responding to a wide range of customer queries Create new customer accounts accurately within the ERP system Process amendments to existing customer accounts in a timely and compliant manner Ensure data integrity across systems and maintain up-to-date records Execute a wide range of customer service administration tasks, working within defined targets and KPIs Collaborate with colleagues and other departments to ensure consistent service delivery Identify opportunities for process improvements and contribute to efficiency initiativesNecessary Experience: Bachelor's degree or equivalent qualification or experience required Strong communication skills with the ability to liaise confidently across teams and with customer's Excellent attention to detail and high level of accuracy in data entry and documentation Logical problem-solving ability with a proactive and solution-focused approach Ability to work under pressure in a target-driven environment, while managing multiple priorities Strong organizational and time-management skills Strong experience in use of analytical tools and softwareIf this is something that you would be interested in please apply with your updated CV and I will be happy to connect at your convenient time. Randstad Business Support is acting as an Employment Business in relation to this vacancy