Job Title: Operations Manager Location: Cheshire (Hybrid working considered) Salary: £50.000 A growing organisation in the industrial B2B sector is seeking a highly capable Operations Manager to lead and align its key operational functions. This is a newly created role that offers the opportunity to have a significant impact on the company’s future performance and scalability. The successful candidate will oversee the supply chain, warehousing, service (repair), and systems administration functions—driving collaboration and consistency across departments to support business growth. Role Overview As Operations Manager, you will take ownership of end-to-end operations, ensuring seamless delivery across departments and a sharp focus on operational performance, cost control, and efficiency. The role is especially pivotal in the tool kitting function, where on-time, in-full (OTIF) delivery is a core priority. You will be responsible for enforcing and improving the kitting process and working with other teams to forecast and manage delivery capacity. Key Responsibilities * Execute and support operational strategy in line with business objectives. * Lead and coordinate supply chain, warehousing, repair, and systems administration teams. * Ensure OTIF delivery of tool kits, with full ownership of the kitting lifecycle. * Collaborate with Sales and Digital teams to forecast kit delivery capacity. * Oversee purchasing, supplier relationships, and stock accuracy. * Manage warehouse layout, logistics performance, and dispatch/receipt efficiency. * Support repair function with a focus on service quality and turnaround times. * Lead AS9120 quality management efforts and ensure compliance. * Use ERP systems to drive informed decision-making, process automation, and productivity. * Identify inefficiencies and drive lean, data-led continuous improvement initiatives. What We’re Looking For Essential: * Proven leadership experience in an operational role within an industrial B2B environment. * Cross-functional experience across purchasing, warehousing, logistics, and service delivery. * Comfortable aligning operational output with commercial goals in collaboration with Sales, Finance, and Digital teams. * Experience managing operational teams and supporting functions during growth, scale-up, or organisational change. Desirable: * Experience with AS9120 or ISO9001 quality management systems. * Practical use of ERP platforms (ideally Oracle NetSuite). * Knowledge of inventory control, warehouse layout best practices, and logistics partner management. * Familiarity with kitting and assembly operations within engineering, tooling, or manufacturing. * Understanding of automation and digitisation to eliminate manual tasks. Key Competencies * Commercially minded and strategic leadership * Strong process focus and attention to detail * Data-driven decision-making and systems literacy * Collaborative and accountable team management * Solution-focused mindset with a passion for efficiency If you’re ready to step into a strategic leadership role and influence key business operations, apply today to join a forward-thinking organisation at a time of exciting growth and change