Overview
John Shepherd Sales & Lettings is part of Lomond, the UK's leading network of lettings and estate agencies, with 10 offices and over 100 staff to assist our customers. We help people find, sell, and let their property.
We are excited to offer an opportunity to join our dynamic team as an Operations Assistant. This role is central to the smooth running of our property management and lettings departments. This is a permanent, full-time position and the salary is £24,500.
Responsibilities
* Audit physical and digital files for landlords, tenants, and properties to include regulatory compliance requirements.
* Draft, proofread, and send professional correspondence, including emails and letters.
* Process and manage invoices, payments, and financial records related to properties where required.
* Develop and implement efficient administrative procedures to streamline workflows.
* Provide support to senior management and directors with ad-hoc projects and tasks.
* Maintain a high level of confidentiality and discretion with all company information.
Qualifications
* Proven experience in an administrative or support role, ideally within the property sector.
* Exceptional organizational skills and a strong attention to detail.
* Excellent verbal and written communication skills.
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
* Ability to work independently and as part of a team in a fast-paced environment.
* A proactive attitude with the ability to anticipate needs and solve problems.
* A basic understanding of property management software is a plus.
Benefits
* Discounts through our smart spending app at over 900 retailers and access to wellbeing resources through our wellbeing centre.
* Employee Assistance Programme with free counselling support sessions.
* Annual leave purchase scheme (buy up to an extra 5 days).
* Smart Tech Scheme for gadgets and appliances.
* Cycle2Work Scheme to support carbon footprint reduction.
* Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
* Competitive base pay plus incentivised commission and performance bonuses for most roles.
* Celebrations for length of service and other milestones.
* Pension planning to support retirement.
* Support for professional development and funding for professional qualifications.
* Company socials to foster team engagement.
Equality, Diversity and Inclusion
We value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.
Join us and experience a workplace that truly values you. Apply today!
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