Company Description
Full-time: 30 hours per week, plus overtime
Salary: £13.48 per hour
Location: Amazon Swansea
Benefits:
* 28 Days holiday including bank holidays
* Plus your birthday off
* 3 volunteering days
* 3 days grandparent leave
* 24 week’s enhanced maternity leave
* Secondary carer leave
* Wedding/commitment day leave
* Free meals on shift
* Bespoke training and development opportunities
* Apprenticeships opportunities for all experience levels
* Pension and life insurance
* Discounts available on our Perkbox app; high street shops, holidays & cinema
* Wellbeing hub
* Access to employee assistance programme
* Cycle to work scheme
Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!
Job Description
To provide a welcoming and friendly customer experience within the canteen, delivering excellent customer and food service. To ensure the restaurant is clean/hygienic, restocked, and customers are advised of the products available (e.g. meals, snacks, restaurant open times and allergens etc.)
Working you will assist with front of house and back of house duties:
* Greet customers as part of the front of house team, serving customers with food and drink choices and resolving queries relating to products (including allergens and dietary needs).
* Deliver excellent customer service to ensure high levels of customer satisfaction and ‘Pride’ “we can and we will” customer experience.
* Assist in a wide range of preparation and serving of food.
* Serve meals, snacks and drinks
* Clean all equipment, crockery and cutlery as required.
* Support, operate and provide service in areas including but not limited to: the Serveries, Hospitality orders, Functions/Events.
* Ensure all food is handled in accordance with the standards specified in the Food Safety & Quality Management System and regulatory requirements.
* Carry out and record any food safety and stock checks specified by the Unit Manager or Assistant Manager, or Supervisors.
* Take delivery of stock including food/provision, checking and accounting for such items.
* Ensure all waste is removed promptly and placed in the correct waste containers in accordance with site waste management plan.
* Ensure all raw materials and packaging materials are stored in the correct areas of the site.
* Ensure all work is carried out in accordance with the relevant H&S legislation and Codes of Practice.
Qualifications
* Have a contagious passion for food and/or customer service
* You draw satisfaction from working within a collaborative and inclusive team environment
* Ability to adapt to challenges and opportunities with a solution-oriented perspective
* Previous experience in a similar role, especially in the food service industry, is often a plus
* Some knowledge of food safety and sanitation practices
* Works according to the BaxterStorey core values
Additional Information
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values:
ALWAYS VISIONARY
We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
WHOLEHEARTEDLY POSITIVE
We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS
We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
Join us and bring your unique perspective to our team.