Operational Regulatory Response Lead Salary: Circa £ 41 ,000 Location: Flexible within the Anglian Water region Contract: Permanent Working Hours: Full-time, 37 hours per week (flexible working opportunities available) Make every drop of your potential count At Anglian Water, we invest in our people. As a valued employee, you'll benefit from: Private healthcare Generous double-match pension scheme – contribute 7% and we'll contribute 14%, giving a total contribution of 21% 24/7 Virtual GP service for you and your household 26 days annual leave, rising with service, plus the option to buy additional leave Life assurance of up to 8x salary Personal accident cover of up to 5x salary Excellent family-friendly policies, including: 26 weeks' full pay for maternity/adoption leave 4 weeks' paid paternity/partner leave Shared parental pay opportunities Annual bonus scheme Flexible benefits and a supportive working culture designed to promote wellbeing and work-life balance About the role Reporting to the Operational Regulatory Response Manager, the Operational Regulatory Response Lead plays a key role in coordinating pollution and c ompliance -related regulatory responses to Section 1 08 and R eg 61 re quest s from the Enviro nment A gency. The Operational Regulatory Response Lead is crucial in building confidence and trust with the Environment Agency and enabling them to carry out their duties. This role requires a proactive, organised and detail-focused individual with a strong understanding of environmental regulation and operational processes. You'll work closely with administrative, operational and legal teams to coordinate responses to Environment Agency (EA) within expect ed dea dlines. You will en sure that r esponses appropria tely addr ess the ask and are accur ate, credibl e and c onsistent, fo llowing se t g ove rnance pr ocedures. The Oper ational Regulatory Resp onse L ead wil l tr ack patt erns, t ren ds a nd changes in volu me in req uests fro m the Envi ronment Agency an d e scala te any emerging risks, oppo rtunities o r resourc e needs to ensure t hat resp onse stand ards can be main taine d. What will you be doing? S108’s and R61’s response coordination Set ting r esponse groups u p for success w ith clear communica tion on r equire ments and d eadlines Working across the business to gather and coordinate requested information Sen se che cking suppl ied infor mation along side s u bject ma tter expe rts Taking a r isk base d approach to esc alation Cr eating consistency acros s respo nses with templat es and st andard working p ractices Continuous impro vement of p rocesses based on feedback Benchmarking and identification of best practice with other water companies Dat a t rac king and t rend analys i s Str ucture d capture of key inform ation /data on request s Analysi s of tren ds, pa tterns and volum es Corpor ate report ing and c ommunica tion of regu latory risk B uilding t rust with our re gulators and stak eholders C ommun icating ah ead of ti me where an e xtension is require d or clari fication i s needed Pro viding clea r, well-structured and co nsistent res ponses A dheri ng to a greed deadl ines Buildi ng cred ibili ty and tr ust through tra nspa rency What does it take to be successful? We're looking for someone who can build strong stakeholder relationships while managing multiple priorities in a fast-paced environment. Experience working within environmental regulation or operational compliance Experience of working to standards, governance processes, and quality assurance frameworks Knowledge of Environment Agency processes, including S108 and R61 requests Experience producing high-quality written reports, responses, and communications Experience working collaboratively across operational and corporate teams Excellent communication and interpersonal skills Ability to engage and collaborate effectively with stakeholders at all levels Strong influencing skills and ability to drive alignment towards common goals Comfortable working in ambiguous situations while maintaining focus on key priorities Strong organisational skills with the ability to manage multiple deadlines Collaborative and proactive approach to problem-solving Inclusion at Anglian Water At Anglian Water, we're committed to creating a workplace where everyone feels they belong. We're proud signatories of the Social Mobility Pledge, Race at Work Charter, and Armed Forces Covenant, and we're a Disability Confident employer. We welcome applications from all backgrounds and are committed to creating an inclusive environment where everyone can thrive. Closing Date: 21 st June 2026 Interview Date: Week commencing 29 th June 2026 loveeverydrop LI-EW1