Job Description
Summary
We are looking for a seasoned Credit Controller who brings at least five years of experience managing debt portfolios within medium to large organisations. You will take ownership of a significant and complex receivables ledger and work closely with cross-functional teams to maintain strong financial controls and deliver high-quality customer interactions.
Job Responsibilities
* Manage a sizable debt portfolio (£14M+) and drive timely recovery of overdue balances.
* Oversee monthly direct debit collections and resolve customer account discrepancies.
* Perform daily cash allocation across multiple bank accounts and ensure accurate bank reconciliations.
* Collaborate with internal stakeholders, including the SOP team, Finance Manager, and other Credit Controllers, to support seamless order-to-cash operations.
* Utilise multiple systems (including Navision ERP, Salesforce, ServiceMax) to analyse data, update records, and track customer activity.
* Maintain clear, confident communication with customers via phone and e-mail to resolve queries and escalate issues appropriately.
* Contribute to ongoing UK and EMEA credit control improvement initiatives and operational projects.
Qualifications
* Minimum 5 years of experience in Credit Control within a medium- or large-scale organisation
* Demonstrated experience managing high-value, high-volume debt portfolios.
* Strong proficiency in Excel (data manipulation, lookups, reconciliation work).
* Comfortable working across multiple systems, ideally including Navision, Salesforce and ServiceMax.
* Excellent written and verbal communication skills, with confidence handling complex conversations.
* Strong organisational skills and the ability to prioritise in a fast-paced environment.
* Ability to work independently while contributing to a collaborative team culture.
* Must have the right to work in the UK — visa sponsorship is not available for this role.
We Offer
* Opportunity to join a global leader in measurement technologies at a time of continued growth and transformation.
* A high-impact role with potential to progress into a more senior Credit Controller position.
* Exposure to UK and EMEA finance projects and cross-functional collaboration.
* A supportive and experienced team environment